1. unity04's Avatar
    I'm about to order a SE Passport and want to ask if anyone has gone through the process of returning a device that lives in Ontario? My main concern is running into problems with the site if I don't like the size of the phone. Also, what's the shipping fee like for returns?

    Thanks.
    11-17-15 07:54 PM
  2. yyz321's Avatar
    Go into a store first to try a device, I had my first look at the Passport at a Telus store.
    Returns for technical issues is by prepaid FedEx but can't comment if they still give you a prepaid shipping slip if its because you don't like the size of the device.
    11-17-15 08:34 PM
  3. lisaman88888's Avatar
    Go to a carrier with a BlackBerry demo unit and play with it to make sure it is what you want.

    I got mine from Crackberry Canada and they do charge 20% restocking fee for returns if reason is not a technical concern. I imagined I would pay for shipping as well.

    Glad mine came in a good package and unit is what I expected.

    Posted via CB10
    11-17-15 09:59 PM

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