1. RavenHairedBeauty's Avatar
    Hello all. My Passport is approximately one year old, and last night the battery was drained. I tried charging it overnight with my normal cord, and since have tried two other cords that are working on other devices.

    There is no sign of life, no blinking lights whatsoever.

    I purchased the phone direct from ShopBlackberry, so I can't call my carrier?

    What can I do at this point? Any tips and tricks? Thank you. =(
    12-21-15 11:24 AM
  2. Alain_A's Avatar
    Have you tried to plug it into the computer?
    12-21-15 11:27 AM
  3. RavenHairedBeauty's Avatar
    Yes, and nothing appears on the computer.
    12-21-15 11:29 AM
  4. kbz1960's Avatar
    Not this again. Do other phones/tablets not charge if drained?

    You could search for "stack charging" in the PlayBook section and see if that works
    12-21-15 11:33 AM
  5. RavenHairedBeauty's Avatar
    All other phones and tablets are charging.

    Just the Passport is showing no signs of life. I plugged it into different outlets, used different charging cubes. I can't accept that its dead just because I didn't immediately charge it when the battery is drained. =( I feel so lost.
    12-21-15 11:35 AM
  6. Alain_A's Avatar
    Not this again. Do other phones/tablets not charge if drained?

    You could search for "stack charging" in the PlayBook section and see if that works
    What do you mean this again? More people got the problem?
    12-21-15 11:37 AM
  7. Alain_A's Avatar
    All other phones and tablets are charging.

    Just the Passport is showing no signs of life. I plugged it into different outlets, used different charging cubes. I can't accept that its dead just because I didn't immediately charge it when the battery is drained. =( I feel so lost.
    Try to charge it from a car
    12-21-15 11:38 AM
  8. RavenHairedBeauty's Avatar
    It worked!!! This is the first time I've heard of Stack charging. (I've been a loyal BB user since 2007- pretty much all BB for my entire adult life). Thank you so much. And the weird thing is it is 100% charged?

    So bizarre. Thank you Crackberry Nation.
    kbz1960 and andy957 like this.
    12-21-15 11:44 AM
  9. kbz1960's Avatar
    What do you mean this again? More people got the problem?
    It happened with the PlayBook and Z30 and I don't know how many other BlackBerry's cause I haven't owned any others but I think I have read about it happening to other models on here too.
    12-21-15 11:54 AM
  10. kbz1960's Avatar
    It worked!!! This is the first time I've heard of Stack charging. (I've been a loyal BB user since 2007- pretty much all BB for my entire adult life). Thank you so much. And the weird thing is it is 100% charged?

    So bizarre. Thank you Crackberry Nation.
    I don't know that I would trust that reading. But bizarre is right.
    12-21-15 12:12 PM
  11. Alain_A's Avatar
    Interesting, I've never heard of stack charging.
    12-21-15 12:54 PM
  12. cdnynot's Avatar
    I had to stack charge my PlayBook...
    Never ran any of my other BlackBerry's down to that poinnt.

    BB10 phones I had:
    Z10 for about a year and half, moved to Q10 for a week, then purchased a Z30, but when I saw the Passport - I had to get it.

    Posted from my Passport... You've been BlackBerried!
    12-21-15 10:51 PM
  13. khoanguyen2512's Avatar
    It worked!!! This is the first time I've heard of Stack charging. (I've been a loyal BB user since 2007- pretty much all BB for my entire adult life). Thank you so much. And the weird thing is it is 100% charged?

    So bizarre. Thank you Crackberry Nation.
    i'm having the same problem with my PPSE. May you give me a link, how to Stack Charging?
    07-23-18 10:53 PM

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