1. commando450's Avatar
    Is anyone else having problems with the range of their wifi for the passport? I'm loving this phone but the wifi keeps going in and out on the second floor of my home. I didn't have these problems with my s5 or my previous phones. Any help would be appreciated. Thank you
    10-15-14 07:33 AM
  2. bungaboy's Avatar
    Not on my 2 Passports. What type of wireless router and what frequency are you using?
    Joao Oliveira likes this.
    10-15-14 07:42 AM
  3. commando450's Avatar
    its the linksys e1200, the frequency and channel settings are all set on auto, i have tried changing the channels from auto to 1 and 6
    10-15-14 08:00 AM
  4. axeman1000's Avatar
    Check if it's 2.4, 5.0 or auto sensing for the band type. That may help. Try changing it from auto to one of the other settings.
    10-15-14 08:05 AM
  5. axeman1000's Avatar
    Sorry on your phone settings. See if that helps.
    10-15-14 08:11 AM
  6. commando450's Avatar
    thanks, ill try when I get home and let you guys know if it worked.
    10-15-14 08:35 AM
  7. nademon's Avatar
    I experienced the exact opposite, both in cellular radio strength and wifi signal. Both are stronger on my passport that they were on my z10 and z30


    Posted via CB10
    Joao Oliveira likes this.
    10-15-14 09:30 AM
  8. islandp's Avatar
    I find the Passport wifi reception and perfomance is slightly better than my Note3 in the weak spots of my home. The wifi bar maybe just a dot but perfomance ok. This is after running series of Speedtest app by Ookla sideload with Snap.

    Posted via Passport
    Joao Oliveira likes this.
    10-15-14 09:48 AM
  9. commando450's Avatar
    changing the band to just 2.4ghz from auto has solved the problem, Thanks guys!
    10-15-14 05:22 PM
  10. jcsf123's Avatar
    This does not work for me. Running Passport ATT version 10.3.0.675. Sonicwall 105n. select 2.4 on passport still does not connect. z10 and samsung s5 connect with not problem. This is a bug in the passport.
    10-27-14 11:53 AM
  11. jcsf123's Avatar
    ***Problem Solved!!!

    If I switch my router to only use 2.5B/G mode and remove N mode then the passport will connect. It seems like a bug in the passport that it does not support 802.11n . I also de-selected auto-mode and select 2.4
    10-27-14 12:13 PM

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