1. dmisselbrook's Avatar
    I just bought a blackberry passport and I am with the same cell phone provider, same plan etc. When i send a text it goes through fine but when I send a video via text it shows that it sent on my end but they never receive it. Whats going on?
    09-26-16 11:41 AM
  2. Dunt Dunt Dunt's Avatar
    New or used Passport?
    What Provider?


    Anyway, I found one "solution" that worked

    Code:
    Ok I got the mms to work. This is what i did. 
    Follow this order:
    Backed up with Blackberry Link (This part is vital)
    -Turned off
    -Took out sim card
    -Reboot
    - Go into APN from messages hub settings
    -select Reset to Default
    Saved 
    turned off Mobile Network and data Services 
    and then put into airplane mode. 
    Reboot with sim inside. 
    turn on all the data / mobile network 
    and watch the server load -up all the mms messages you missed out on.
    09-26-16 11:58 AM

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