07-03-15 09:03 AM
47 12
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  1. Clont Iulian's Avatar
    I experienced this problem after I update to 10.3.2.2204

    Posted via CB10
    06-20-15 11:52 AM
  2. filanto's Avatar
    Did you do a hard reset

    Posted via CB10
    06-20-15 11:56 AM
  3. James Nieves's Avatar
    I experienced this problem after I update to 10.3.2.2204

    Posted via CB10
    Same. It seems like the changed the sensitivity of the ambient & proximity sensor which is used for the "swipe to wake" I experience the same thing sometimes when in full on sunlight.. for the latest OS they changed the sensitivity of the swipe to wake to minimize screen on time in the pocket. Weird that this change seems to effect the ambient light sensor as well, somehow which causes the screen to dim...

    Anyone know of a fix?



    Posted via CB10
    06-20-15 12:00 PM
  4. NG888's Avatar
    Have the same issue, I just swipe a couple of times and it seems to come back to normal.



    Posted via CB10
    06-20-15 12:32 PM
  5. deiop's Avatar
    Same. It seems like the changed the sensitivity of the ambient & proximity sensor which is used for the "swipe to wake" I experience the same thing sometimes when in full on sunlight.. for the latest OS they changed the sensitivity of the swipe to wake to minimize screen on time in the pocket. Weird that this change seems to effect the ambient light sensor as well, somehow which causes the screen to dim...

    Anyone know of a fix?



    Posted via CB10
    I have exact the same issues. All other passports in our company too. So it is not hardware related

    Posted via CB10
    06-20-15 12:35 PM
  6. nward2010's Avatar
    Same thing here.

     RED Passport SQW100-1/10.3.2.2204 on Telus
    06-20-15 12:55 PM
  7. Clont Iulian's Avatar
    Did you do a hard reset

    Posted via CB10
    Tried already.

    Posted via CB10
    06-20-15 02:11 PM
  8. DeRedder's Avatar
    Screenprotector?
    06-20-15 02:13 PM
  9. Clont Iulian's Avatar
    It's really annoying for me. And I'm leaving in Dubai...

    Posted via CB10
    06-20-15 02:14 PM
  10. nward2010's Avatar
    Screenprotector?
    Yes, have the OEM screen protector that came with the hard shell case. Never had any problems before this OS.

     RED Passport SQW100-1/10.3.2.2204 on Telus
    06-20-15 02:41 PM
  11. danp2000's Avatar
    Yeah, seems to be a problem for everyone on this OS.

    T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2582 Sachesi up to 10.3.1.2744 to 2.680 to 2.798 to 2.2204
    06-20-15 07:05 PM
  12. jamesharmeling's Avatar
    Yep, me too. Very annoying.

    BlackBerryaholic by choice.
    06-20-15 08:28 PM
  13. jafrul's Avatar
    Me too.. very annoying.

    Posted via CB10 on my RedBerryan PassportSQW100-1/10.3.2.2204 w .841 radio
    06-20-15 08:54 PM
  14. willowbeast's Avatar
    Same issue here.

    Posted via CB10
    06-20-15 08:55 PM
  15. jamesharmeling's Avatar
    Why it dims to such a degree and why we don't have the option to disable it is beyond me. Wonder if it's happening on other BB10 devices with the latest os too?!?

    BlackBerryaholic by choice.
    06-21-15 06:28 AM
  16. Trauma Surgeon's Avatar
    Find some shade?

    Posted via CB10
    06-21-15 06:48 AM
  17. jamesharmeling's Avatar
    Find some shade?

    Posted via CB10
    Only look at the phone when I'm in the the shade or indoors? Now why the heck didn't I think about that?!? Thanks Mr. Trauma! I feel like such a dumb***. All this time I was blaming it on a an os that might need a bit of upgrading and tweaking and the true solution was right in front me. No more trying to look at my phone outside while in direct sunlight for me!!!

    (Is the sarcasm dripping or pouring out? Lol!!!)

    BlackBerryaholic by choice.
    06-21-15 07:07 AM
  18. zombiecupcake's Avatar
    This was happening to me. I tried covering and then uncovering the sensor, which usually works but doesn't anymore. But when I cup my hand around the screen to try and see it better, that seems to kick in the sensor and the screen brightens. Kinda weird and not sure if that's on purpose or a bug.

     = ♥ | 8220, 8530, 9670, 9810, Q10, Passport
    06-21-15 01:24 PM
  19. bluetroll's Avatar
    Good to know it's not just me. I was starting to think it might be a hardware issue.

    I guess this is one of the drawbacks about going with an unreleased OS.

    Posted via CB10
    06-21-15 02:05 PM
  20. DeRedder's Avatar
    Everyone use a screenprotector?
    06-21-15 03:29 PM
  21. sweb's Avatar
    Everyone use a screenprotector?
    No not me. No screen protector and still have the problem.

    Posted via CB10
    06-21-15 05:04 PM
  22. zombiecupcake's Avatar
    Everyone use a screenprotector?
    I do, although I doubt that has any relevance.

     = ♥ | 8220, 8530, 9670, 9810, Q10, Passport
    06-22-15 05:37 AM
  23. yessuz's Avatar
    This is known issue with 2204

    Waiting for the update.

    P.s. This is what might happen when you load leak. BUGS.

    Posted via fantastic BlackBerry Passport. Damn, this thing is so awesome, that I am short of words to describe it's awesomenes. Like Majestic As...
    06-22-15 05:37 AM
  24. NG888's Avatar
    Everyone use a screenprotector?
    I don't and have the issue.

    Posted via CB10
    06-22-15 06:08 AM
  25. Patman1200's Avatar
    I have to use the power button to wake up the screen to full brightness when this happens.
    06-22-15 06:33 AM
47 12

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