1. CrackBerry Question's Avatar
    Hi techies and BB friends,

    Recently my passport has an issue where in the reboot screen is appearing infinite stages without going any further. It just says "Finalising device setup" and gets back to the reboot stage again .

    Please advice me with your guidance.

    Stage I tried are:

    1. To reboot using volume keys . Nothing worked as the reboot starts and repeats again.
    2. Trying to connect to my PC. Nothing worked as the device isn't detected.

    Waiting patiently for the some helpful tips to recover my loved phone .

    Thanks
    Max
    04-17-16 01:03 AM
  2. northsixty's Avatar
    It happened to me as well. I was able to wipe the device and restore via Blackberry Link. I had to use several different computers until I found one that would detect the device.
    04-19-16 05:31 PM

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