1. htrepanier's Avatar
    Hi,
    I have a major issue with my blackberry paspport. My phone won't boot up completely. It didn't get to the BB logo. I see a blackberry, it close and it open again. I have no way to stop it.
    It is the third time it is happen to me in the month. The first time i just wipe to os with BB link. The second time i dont know how but i make it open then now...

    I could restore the OS again but i dont want to loose all my stuff.

    Everything happened after i have installed 2 android APP.(Not right away like 10 day later)

    I also try the hard reboot but it not seem to work...

    Some one can help me ?

    Is it a way to make it open without wipe the phone ?

    h ttps://onedrive.live.com/redir?resid=d8f919e95ad78c86!10876&authkey=!AMk9Lt zlavzohdw&ithint=video%2cMOV
    Last edited by htrepanier; 04-30-15 at 06:57 AM.
    04-30-15 06:31 AM
  2. MGO's Avatar
    Had this happen and even autoloader did not help. Return for new passport.
    04-30-15 10:41 AM
  3. htrepanier's Avatar
    No ****... he just booted after 5 hour of booting. Is there only me who have that problem ?
    04-30-15 11:30 AM
  4. htrepanier's Avatar
    The endless booting have just start over...
    05-08-15 06:25 AM
  5. baarn's Avatar
    Do you have your PP in a case? Check that the case isn't trapping the power button.
    If it isn't in a case, see if you can determine if the power button is sticking, eg when it is continually rebooting, run your fingernail around the button to wiggle it.
    05-08-15 08:18 AM

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