[shedy_09]

my passport wouldnt start after a wipe it shows a traingle on the screen,how do i fix this up?

[LSDBerry]

Tried an autoloader yet?

Posted via CB10

[93Aero]

The BlackBerry 10 smartphone will not startup and displays an image with*the*following*URL:

www.bberror.com/bb10-XXXX

where*XXXX is one of*errors*listed*in*the*Cause*field*below.

Cause
The*following*errors*can*cause*this*issue:

0001*or 0002 - The currently installed BlackBerry 10 OS version is not supported on this smartphone.
0003*-*A critical error was encountered while loading the BlackBerry 10 OS.
0004*-*The currently installed radio software is not supported on the BlackBerry smartphone.
0005*-*The BlackBerry 10 smartphone radio software is missing or invalid.
0015*-*A fatal*file*system error was encountered.
0016*-*A*fatal file*system error was encountered.
0017*-*A*fatal file*system error was encountered.

Resolution
Note:*Before*completing*the*step*below,*download*a nd*install*the latest version of BlackBerry Link*at*www.blackberry.com/blackberrylink.**

Reload the BlackBerry 10 OS.*See*KB34045*for*steps.*

If the Blackberry 10 OS does not reload or displays the same symptoms, then it is recommended to bring the smartphone back to place of purchase for service.

PassportSQW100-1/10.3.2.2639 Q10SQN100-5/10.3.1.2576 Posted via CB

[Joshua Sidell]

Might be your software version. Have you tried downloading an older one?