1. shedy_09's Avatar
    my passport wouldnt start after a wipe it shows a traingle on the screen,how do i fix this up?
    04-07-16 10:40 AM
  2. LSDBerry's Avatar
    Tried an autoloader yet?

    Posted via CB10
    04-07-16 10:51 AM
  3. 93Aero's Avatar
    The BlackBerry 10 smartphone will not startup and displays an image with*the*following*URL:

    www.bberror.com/bb10-XXXX

    where*XXXX is one of*errors*listed*in*the*Cause*field*below.

    Cause
    The*following*errors*can*cause*this*issue:

    0001*or 0002 - The currently installed BlackBerry 10 OS version is not supported on this smartphone.
    0003*-*A critical error was encountered while loading the BlackBerry 10 OS.
    0004*-*The currently installed radio software is not supported on the BlackBerry smartphone.
    0005*-*The BlackBerry 10 smartphone radio software is missing or invalid.
    0015*-*A fatal*file*system error was encountered.
    0016*-*A*fatal file*system error was encountered.
    0017*-*A*fatal file*system error was encountered.

    Resolution
    Note:*Before*completing*the*step*below,*download*a nd*install*the latest version of BlackBerry Link*at*www.blackberry.com/blackberrylink.**

    Reload the BlackBerry 10 OS.*See*KB34045*for*steps.*

    If the Blackberry 10 OS does not reload or displays the same symptoms, then it is recommended to bring the smartphone back to place of purchase for service.

    PassportSQW100-1/10.3.2.2639 Q10SQN100-5/10.3.1.2576 Posted via CB
    04-08-16 08:41 PM
  4. Joshua Sidell's Avatar
    Might be your software version. Have you tried downloading an older one?
    04-10-16 12:29 AM

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