1. Hussain KhanHERE's Avatar
    Hello BB team,

    I purchased BB Passport from Amazon.com (US site), but recently i observed the there is dead spot appear in the display if the surface or wallpaper is black.

    The device is still under warranty. However the query is, it is purchased from US site so can i approach a service centre in Mumbai India and asked them to replace repair?

    Currently, Im living in Mumbai-India.

    Many thanks for the help.

    Regards,
    Hussain
    07-02-17 10:18 AM
  2. iled's Avatar
    I guess you came here because the blackberry site says so. Crackberry is a community of users of bb phones.

    In your case, you need to really get in touch with bb support, so to activate your warranty.

    Go here: https://us.blackberry.com/support/contact

    Choose technical support > smartphones. Then insert your imei. This will confirm if your phone is still under warranty and for how long. Then the technical support phone number will show up, call them and expose your situation. Ask them how can you proceed given that you bought your phone from an American retailer but you are located in India.

    Good luck
    07-02-17 11:38 AM
  3. FishhPoohh's Avatar
    Hello BB team,

    I purchased BB Passport from Amazon.com (US site), but recently i observed the there is dead spot appear in the display if the surface or wallpaper is black.

    The device is still under warranty. However the query is, it is purchased from US site so can i approach a service centre in Mumbai India and asked them to replace repair?

    Currently, Im living in Mumbai-India.

    Many thanks for the help.

    Regards,
    Hussain
    You need to contact Amazon since you bought it from their website
    07-06-17 11:34 PM
  4. Hussain KhanHERE's Avatar
    Thanks, will do that.
    07-18-17 12:33 PM
  5. MontoyaOscar84's Avatar
    Can you please provide a photo of the display issue?

    Posted via CB10
    07-18-17 02:13 PM

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