1. curves2000's Avatar
    Hi all,

    BlackBerry Passport SE here. I've never had a problem but all of a sudden my camera is taking photos and they are then automatically turned upside down in the photo album.

    I've looked at the settings but I can't see anything special that would indicate that the photos should be turned upside down.

    Anybody have any suggestions??

    Thanks!

    Posted via CB10
    02-19-19 02:48 AM
  2. johnny_bravo72's Avatar
    I'm assuming you've done basic troubleshooting stuff... restarted the phone?
    02-19-19 04:09 AM
  3. markus2107's Avatar
    I'm assuming you've done basic troubleshooting stuff... restarted the phone?
    Use BBVE (BlackBerry Virtual Expert) to check the sensors! Maybe your phone doesn't get the direction you're holding it.
    02-19-19 08:19 AM
  4. curves2000's Avatar
    Hi all,

    So I was able to restart the device again and I was able to fix the problem after multiple restarts.

    I am not sure what happened but I did recently drop the phone so perhaps that had something to do it with.

    Thanks for all the help!

    Posted via CB10
    02-19-19 01:53 PM
  5. tegar ramadhanu kariadinata's Avatar
    Hi all,

    BlackBerry Passport SE here. I've never had a problem but all of a sudden my camera is taking photos and they are then automatically turned upside down in the photo album.

    I've looked at the settings but I can't see anything special that would indicate that the photos should be turned upside down.

    Anybody have any suggestions??

    Thanks!

    Posted via CB10
    you can use Gcam,

    Posted via CB10
    02-21-19 11:09 PM
  6. m3ach's Avatar
    you can use Gcam,

    Posted via CB10
    It's fixed, see post above yours.

    Posted via CB10 using my P'9982 running 10.3.3.3216
    02-22-19 06:32 AM

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