1. Warrior_Scholar's Avatar

    How can I do a back up as Black Berry Link no longer works on my Passport ?

    04-05-17 06:54 AM
  2. CHUNGHO888's Avatar
    If Link crashes when trying to open/run it, I read somewhere on the BlackBerry forums that it is something to do with the Apple iTunes preferences in the Roaming app data folder. You have to rename it to ".old" or something. Can't find the web page for it right now but it's out there. I backed up my Passport on Windows 10 with Link and changed the apple file successfully. Kinda surprised it was that simple, something to do with syncing issues I believe.

    Posted via CB10 UK
    Zeratul57 likes this.
    04-05-17 07:08 AM
  3. dflyer's Avatar
    What I find odd is I don't have anything itunes downloaded. And my link no longer works either.

    Posted via CB10
    04-06-17 10:43 AM
  4. Jon Wiggy's Avatar
    On crappy W10 it is hit & miss. Mind, mine backed up randomly today when I put it in the cradle after weeks of throwing out irrelevant reasons why it wouldn't ...
    BlackBerry Passport -Backup - Link Not working-blackberry-link-screen.jpeg

    Posted via CB10
    04-06-17 11:24 AM
  5. YUUUUP's Avatar
    Mine only works when I disabled my Anti-virus software! 

    Posted via CB10
    04-06-17 03:01 PM

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