1. andi89's Avatar
    Why the BlackBerry ling stop working when I try to back up my BB passport...

    Posted via CB10
    02-04-17 03:00 PM
  2. curves2000's Avatar
    Do you use Windows 10 to back up your device? I believe there is no official support for BlackBerry Link and Windows 10. I was able to remove Windows 10 from my laptop and download it again and that corrected the problem.

    Good luck but I can't offer much else on my end.

    Posted via CB10
    02-04-17 03:22 PM
  3. anon(9821186)'s Avatar
    Sometimes the blackberry handheld device manager hangs, I just kill all blackberry and rim processes and start it again, I've only ever used it on windows 10 but I fresh install it every few months so maybe that's why it works for me.
    02-04-17 09:47 PM
  4. rajashekar sanga's Avatar
    BlackBerry link won't work with Windows 10 OS

    Use a windows 7 or Windows 8 pc

    Posted via CB10
    02-05-17 12:53 PM
  5. curves2000's Avatar
    BlackBerry link won't work with Windows 10 OS

    Use a windows 7 or Windows 8 pc

    Posted via CB10


    It works on Windows 10 for many BlackBerry users, there are some who have issues as a result of an iTunes issue. Officially BlackBerry doesn't add support from what I understand so it comes down to luck.

    I got my BlackBerry Link working by reinstalling it on a Windows 10 PC

    Posted via CB10
    02-05-17 01:48 PM
  6. gruv4u's Avatar
    Try Sachesi!

     Passport SE with vitamin (SR) 10.3.2.2474 (OS version 10.3.2.2639) on AT&T
    02-05-17 02:00 PM
  7. dualpassport's Avatar
    It works on Windows 10 for many BlackBerry users, there are some who have issues as a result of an iTunes issue. Officially BlackBerry doesn't add support from what I understand so it comes down to luck.

    I got my BlackBerry Link working by reinstalling it on a Windows 10 PC

    Posted via CB10
    Link works fine on my Windows 10 machine. Please can you expand on your comment regarding iTunes, as I'm thinking on installing it on PC, in order to transfer an iPad's contents !

    Posted via CB10
    02-05-17 03:41 PM
  8. todd2013xb's Avatar
    I am also having trouble. Keep getting Windows error message. Have uninstalled and reinstalled 3 times and still keep getting error message. Thought it might be a security issue, but nothing is pointing me to this being the problem.
    02-05-17 04:11 PM
  9. Peter_Cincy's Avatar
    Actually, I've gotten Link to work with older builds of W10, e.g., 1511, but not yet with the Anniversary Update (1607). Have also kept iTunes from moving up to 12.5.x, though I know there's a workaround for that.

    Somewhere I feel that this a losing battle. Best solution, if you can, is to keep a legacy machine or install around.

    Posted via CB10
    02-05-17 06:22 PM
  10. dualpassport's Avatar
    Actually, I've gotten Link to work with older builds of W10, e.g., 1511, but not yet with the Anniversary Update (1607). Have also kept iTunes from moving up to 12.5.x, though I know there's a workaround for that.

    Somewhere I feel that this a losing battle. Best solution, if you can, is to keep a legacy machine or install around.

    Posted via CB10
    A legacy machine is a good idea.
    However what is the issue with iTunes - does it trash a previously functioning Link?


    Posted via CB10
    02-06-17 02:24 AM

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