1. Warrior_Scholar's Avatar

    Black Link no longer works when I try to connect phone to laptop.
    Contacted my phone provider, EE, who have tried to contact Blackberry who has not replied .EE, advise this is a known problem.

    Anyone else experiencing this problem and has anyone found solution?

    03-24-17 08:11 AM
  2. Leatherfacez10's Avatar
    Are you on a VPN? If you are using a VPN for Netflix let's say, LINK will often not work especially with Windows 10. Also try turning off your Windows 10 firewall temporarily.

    Posted via CB10
    03-24-17 08:22 AM
  3. Dunt Dunt Dunt's Avatar

    About 2,620,000 results.... I'd say you aren't alone.

    If you have iTunes installed try this “BlackBerry Link has stopped working” after updating to iTunes 12.5

    If you don't have iTunes installed..... Maybe this
    or some suggestions to try here

    Uninstalling LINK and all BlackBerry software and drivers, then using REGEDIT to remove all references to BlackBerry.
    Rebooting and using an Administrator Account to reinstall.... might help.

    I don't have iTunes and I've tried it all... just will not see my phone
    03-24-17 08:25 AM

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