1. Jeremy Thunderchild's Avatar
    I don't have a computer and I need to get the old blackberry ID off so how do factory rest with out computer and put my blackberry ID
    01-14-18 01:22 AM
  2. Blackberry Leap's Avatar
    You need a Windows 7 computer to do a backup, but if you just want to wipe your phone, go to settings> security and privacy> security wipe and then hit delete data. Good luck!
    01-14-18 10:27 AM
  3. conite's Avatar
    I don't have a computer and I need to get the old blackberry ID off so how do factory rest with out computer and put my blackberry ID
    Turn off BlackBerry Protect, then do a factory reset. You will then be able to setup a new BlackBerry ID.
    01-14-18 10:31 AM
  4. brookie229's Avatar
    I don't have a computer and I need to get the old blackberry ID off so how do factory rest with out computer and put my blackberry ID
    Make sure you have Blackberry Protect disabled: settings/blackberry protect. (if you are trying to sell or give the device to someone else?)
    01-14-18 10:32 AM

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