1. Milla_Mallis's Avatar
    Hi
    I updated the Passport firmware (10.3.3.2205). But when I try to sing in to the blackberry id pops up a message about bad internet. I tried 2 different wi-fi - it does not connect. I tried to sign in from the site - does not work too. Anyone know what this is?
    05-22-17 04:44 AM
  2. Tim-ANC's Avatar
    Do you have the little black berry logo next to the wifi signal indicator in the upper right corner of the home screen? Did you try it with wifi off and mobile data on?
    05-22-17 09:33 AM
  3. Milla_Mallis's Avatar
    Do you have the little black berry logo next to the wifi signal indicator in the upper right corner of the home screen? Did you try it with wifi off and mobile data on?
    Yes, I had BB logo next to wifi, and turn on/off, and mobile data on (3/4G). I can open any sites in browser but no sign in BB ID
    05-22-17 09:56 AM
  4. Tim-ANC's Avatar
    Yes, I had BB logo next to wifi, and turn on/off, and mobile data on (3/4G). I can open any sites in browser but no sign in BB ID
    What method did you use to update? Did you do a hard reset? Not sure about this problem otherwise. Hopefully someone else will have better knowledge.
    05-22-17 11:05 AM
  5. Milla_Mallis's Avatar
    What method did you use to update? Did you do a hard reset? Not sure about this problem otherwise. Hopefully someone else will have better knowledge.
    I used autoloader and hard reset too.
    And I don't understand why I can't sign in my bb id om PC too. (That's screenshot from bb priv, the same "answer" on Passport and PC)
    Attached Thumbnails blackberry id issue-11485.jpg  
    05-22-17 07:51 PM
  6. Milla_Mallis's Avatar
    Please, someone try to log in to your account (bb id) on PC.
    Attached Thumbnails blackberry id issue-11485.jpg  
    Last edited by Milla_Mallis; 05-22-17 at 08:03 PM.
    05-22-17 07:53 PM
  7. akavbb's Avatar
    Everything is fine with BlackBerry id site.
    https://blackberryid.blackberry.com/bbid/login
    05-23-17 12:51 AM
  8. Milla_Mallis's Avatar
    Guys the topic is closed.
    I live in Chechnya (Russia) and bitches!!! from "Roskomnadzor" blocked access to the site https://blackberryid.blackberry.com since april 28, 2017.
    05-23-17 01:52 AM
  9. Tim-ANC's Avatar
    Guys the topic is closed.
    I live in Chechnya (Russia) and bitches!!! from "Roskomnadzor" blocked access to the site https://blackberryid.blackberry.com since april 28, 2017.
    Мне жаль. Cукин сын. I was starting to think it is an ISP problem.
    05-23-17 02:52 AM
  10. Milla_Mallis's Avatar
    I use VPN (ZoogVPN) and sign in BB ID.
    Tim-ANC likes this.
    05-23-17 04:07 AM
  11. Tim-ANC's Avatar
    I use VPN (ZoogVPN) and sign in BB ID.
    Smart. Good idea.
    05-23-17 04:12 AM

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