1. Poi25's Avatar
    This started two days ago. It's kinda annoying me and I have no idea how to go about fixing it.

    When I trigger BlackBerry Assistant, either via mute key or with the on screen button, I hear the initializing sound and then it immediately plays the sound you hear after voice input and stops with "The voice request wasn't understood."

    It literally gives me no time to speak at all. Thoughts?
    08-18-15 11:52 AM
  2. Karan Mohal's Avatar
    This started two days ago. It's kinda annoying me and I have no idea how to go about fixing it.

    When I trigger BlackBerry Assistant, either via mute key or with the on screen button, I hear the initializing sound and then it immediately plays the sound you hear after voice input and stops with "The voice request wasn't understood."

    It literally gives me no time to speak at all. Thoughts?
    Seems obvious, but - have u tried a hard reset?
    08-18-15 12:07 PM
  3. Poi25's Avatar
    Seems obvious, but - have u tried a hard reset?
    Yea, I will try again.

    Posted via CB10 // Passport SQW100-1 // 10.3.2.2339 // Cricket Wireless
    08-18-15 01:19 PM
  4. mad_mdx's Avatar
    It's a stupid bug that still hasn't been fixed, been there for ages sadly...
    You can try reloading the. Bar for it maybe?
    08-18-15 02:41 PM
  5. apapas's Avatar
    This started two days ago. It's kinda annoying me and I have no idea how to go about fixing it.

    When I trigger BlackBerry Assistant, either via mute key or with the on screen button, I hear the initializing sound and then it immediately plays the sound you hear after voice input and stops with "The voice request wasn't understood."

    It literally gives me no time to speak at all. Thoughts?
    I can't remember if I read this here or somewhere else but supposedly if you click on settings, then BlackBerry Assistant, then change languages to English UK from English US.
    Restart your phone. When it boots back up, follow the same steps above to change languages back to English US.
    Restart your phone again and it supposedly works... I think this solution may have even come directly from BlackBerry.

    Hope this works for you. I'm curious.

    Posted via CB10
    08-18-15 07:05 PM
  6. mr24mrg's Avatar
    I just tried this fix and now the only way I can access assistant is through the mute button. I'll give the hard reset a try.

    Posted via CB10
    08-24-15 12:39 PM
  7. anon(2325196)'s Avatar
    That's just the facial recognition software.

    Posted via CB10
    08-25-15 08:02 PM

Similar Threads

  1. BlackBerry COULD still make BB10
    By 1guitarguy in forum General BlackBerry Discussion
    Replies: 16
    Last Post: 08-18-15, 06:53 PM
  2. How can I get Blackberry Blend to connect?
    By Derick Hostetler in forum BlackBerry Blend
    Replies: 1
    Last Post: 08-18-15, 01:13 PM
  3. How can I get BlackBerry app world back on my BlackBerry?
    By CrackBerry Question in forum BlackBerry World
    Replies: 3
    Last Post: 08-18-15, 12:42 PM
  4. Replies: 1
    Last Post: 08-18-15, 11:43 AM
  5. BlackBerry offering over 20% off select BlackBerry 10 smartphones
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 08-18-15, 11:12 AM
LINK TO POST COPIED TO CLIPBOARD