Dearest Bla1ze,
Being editor in chief of this community, and the later being as I believe the largest BlackBerry user community around, and in light of the current BlackBerry Passport Coupon VIP debacle, please help buy sending and email and obtaining a final clear answer on what the VIP version, and whether or not purchasers should be compensated with either goods or refunds, or not.
Please keep in mind the following which I gathered to the best of my understanding from the forums pertaining this issue.
1. A while ago a "VIP" version was featured in a video on crackberry forums, this lead people to search the BlackBerry site, and in fact find a VIP version, which is 100 usd more expensive than the regular on the US site.
Although BlackBerry is not related to the released video, but the word Vip and the extra 100usd and the fact that orders were accepted at the same time as the regular cheaper one, all pointed out to the fact the the VIP version has something different, linger warranty, different color, faster delivery, included gifts etc...
2. At the very beginning some contacted DR and got replies confirming that the VIP package has extra chargers, and a solid case.
3. Recently an email from BlackBerry to one of our members stated that the VIP package is identical and no extras in comparison to the regular package.
What we would like to know.
1. Is the VIP package different, if so how?
2. If it is identical, and BlackBerry had it on its site and allowed users to place orders at a premium, will BlackBerry give us something for this premium, or will they refund the difference, or nothing at all.
3. For people who bought the VIP instead of the regular during the coupon period paying 568 instead of 480 usd including tax, will those people also get refunds if BlackBerry decides to go down that road based on the coupon they used?
4. The email from BlackBerry noting the 29 October delivery commencement, does that apply to the VIP version, as many of us didn't get the email, although our funds have been deducted.
These are the questions and clarifications I gathered from the other forums, guys if u have anything else please add.
BLA1ZE please end this, in all cases I love the coupon thing still got away with a passport at reduced price, but I believe this is a hot topic and you should be all over it ASAP.
Thnx.
Ps.: description says VIP device included, so that's quite clear that is a different thing. At least for me.
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