1. BRS64's Avatar
    Hi everyone;

    Today i checked my data usage and realized bbm uses lots of megabytes but just only from my carrier data plan not from wi-fi. What does it mean? And any suggestion?

    BBM not using WI-FI?-img_20150421_002559.png

    BBM not using WI-FI?-img_20150421_002614.png

    BOLD 9900>Z10>PASSPORT
    04-20-15 04:34 PM
  2. allisos's Avatar
    There is a possibility that the wifi you are using is blocking the port to BB services. Try turning off your cell connection when connected to wifi, and see if the BB logo is present in the top right corner of the phone.

    If it is not there, it means your wifi is not connecting to BB services. If it is there.... you may have some other issue that will require more extensive investigating.
    04-20-15 04:39 PM
  3. BRS64's Avatar
    Yes, BlackBerry logo is still there.

    BOLD 9900>Z10>PASSPORT
    04-20-15 04:45 PM
  4. BRS64's Avatar
    Could anyone check his own usage?

    BOLD 9900>Z10>PASSPORT
    04-21-15 04:38 AM
  5. kraski's Avatar
    BRS64, I'm on T-Mo with an unlimited talk and text plan, no data. BBM works perfectly on wifi.

    Posted via CB10
    04-21-15 05:31 PM
  6. moegh's Avatar
    BBM not using WI-FI?-img_20150422_013751.png

    BBM not using WI-FI?-img_20150422_013744.png

    cb10 - q10
    04-21-15 05:38 PM
  7. robsteve's Avatar
    What part of the world are you in? It could be related related to the carrier region. I have seen it posted here before and it wasn't in North America.

    Posted via CB10
    04-21-15 06:05 PM
  8. BRS64's Avatar
    BBM not using WI-FI?-img_20150423_110016_edit.png

    Is thıs normal? I am just sending texts and i work all day. I don't always chat.

    BOLD 9900>Z10>PASSPORT
    04-23-15 03:02 AM
  9. moegh's Avatar
    Click image for larger version. 

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    Is thıs normal? I am just sending texts and i work all day. I don't always chat.

    BOLD 9900>Z10>PASSPORT
    Emails sync Facebook twitter all these things take a lot of data

    CB10 - Q10
    04-23-15 03:32 AM
  10. BRS64's Avatar
    I'll try to turn them off.

    BOLD 9900>Z10>PASSPORT
    moegh likes this.
    04-23-15 04:14 AM

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