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  1. GvD2010's Avatar
    Hello,

    my BlackBerry Passport SE does not react anymore ... !!!

    It is off, do not restart any more.

    Whether plugged in or not, it does not react.

    No lights (red or not) come on.

    I tried almost anything, start with the main button,
    and / or with the volume +, and / or volume - button, and / or both.

    Even with the four buttons at the same time ... for several minutes.

    I do not know what to do, it worked perfectly ...
    and then, nothing. Nothing...!!!

    What can I do...???

    Thank you for help.

    GVD
    10-30-18 05:47 PM
  2. thurask's Avatar
    Have you tried leaving it plugged in overnight on a strong charger (i.e. a decent wall charger)?
    GvD2010 likes this.
    10-30-18 06:58 PM
  3. GvD2010's Avatar
    Hello,
    I hasten to charge it to a wall outlet, and I'll let you know within 24/48 hours.
    Thanks for your help.
    GVD
    10-31-18 05:57 AM
  4. GvD2010's Avatar
    Hello,
    I find that after spending more than 48 hours connected to a charger on a wall outlet, my BB Passport SE gave no sign of life.
    I remain positive while starting to seriously worry about it.
    Any help will be welcome.
    Thank you in advance.
    GVD
    11-03-18 06:34 PM
  5. brookie229's Avatar
    Hello,
    I find that after spending more than 48 hours connected to a charger on a wall outlet, my BB Passport SE gave no sign of life.
    I remain positive while starting to seriously worry about it.
    Any help will be welcome.
    Thank you in advance.
    GVD
    Sounds to me like it's finished.
    11-03-18 09:14 PM
  6. HabsFan9860's Avatar
    Would you be open to sell it, assuming it is dead? My Passport could use a new shell. Mine works good, just doesn't look it.
    11-03-18 09:56 PM
  7. Leyra B10's Avatar
    Hello,

    my BlackBerry Passport SE does not react anymore ... !!!

    It is off, do not restart any more.

    Whether plugged in or not, it does not react.

    No lights (red or not) come on.

    I tried almost anything, start with the main button,
    and / or with the volume +, and / or volume - button, and / or both.

    Even with the four buttons at the same time ... for several minutes.

    I do not know what to do, it worked perfectly ...
    and then, nothing. Nothing...!!!

    What can I do...???

    Thank you for help.

    GVD
    Do you have a sim card In? Try taking the sd and sim out, and attempt to reboot it with mic equipped headphones plugged into the headphone jack. Internal battery may need to killed completely also. Tough when theyre not made to remove, but if you have a z10 or q10 and cable the 10 can take the charge from passport, or if you use passport to power a usb hub, it must be the upstream.

    If you had a lot of android apps and time forget all that and use an autoloader or link.
    Posted via CB10
    Last edited by Leyra B10; 11-04-18 at 02:03 AM.
    GvD2010 likes this.
    11-04-18 01:52 AM
  8. GvD2010's Avatar
    Hello, after several weeks of inactivity, I reconnected my BB Passport SE on a wall outlet, and oh surprise ...
    The red indicator light flashes. There are two short flashes spaced fifteen seconds apart, then a long flash fifteen seconds later.
    This cycle begins again uninterrupted, without anything happening.
    Does that mean something about the battery ...?
    Besides, would not it be easier to change the battery?
    Is it difficult to do?
    Thank you again for your answers and help.
    12-21-18 09:07 AM
  9. thurask's Avatar
    Hello, after several weeks of inactivity, I reconnected my BB Passport SE on a wall outlet, and oh surprise ...
    The red indicator light flashes. There are two short flashes spaced fifteen seconds apart, then a long flash fifteen seconds later.
    This cycle begins again uninterrupted, without anything happening.
    Does that mean something about the battery ...?
    Besides, would not it be easier to change the battery?
    Is it difficult to do?
    Thank you again for your answers and help.
    Try reloading the OS with an autoloader?
    GvD2010 likes this.
    12-21-18 10:22 AM
  10. GvD2010's Avatar
    What do you call an autoloader?
    I'm sorry if my question sounds stupid.
    12-21-18 10:27 AM
  11. thurask's Avatar
    What do you call an autoloader?
    I'm sorry if my question sounds stupid.
    Reloading the OS using a Windows PC.

    Guide: https://forums.crackberry.com/bb10-l...loader-927076/

    Autoloader itself: https://mega.nz/#!GU1kUSgT!yL_ZV5UFz...1-Opwv7f6JCxhM
    GvD2010 likes this.
    12-21-18 11:28 AM
  12. GvD2010's Avatar
    I am terribly attached to my BB Passport SE, my goal is to get it back in working order. Thanks anyway.
    01-21-19 08:03 AM
  13. Tim-ANC's Avatar
    Online tutorials are available for battery change. If you are not experienced with this kind of work, have a shop to it.

    I don't know if a battery change will help. Thurask's idea to auto should be tried first.
    01-21-19 12:46 PM
  14. GvD2010's Avatar
    Hi, I'm on Mac OS 10.14.2., I downloaded Passport_103.03.3216_SQW100-1-2-3-4.7z to reinstall the OS, except that nothing happens on my Mac. What can I do...???
    The device is at the same point, when I plug it on mains, the red light flashes once and nothing happens.
    It's a Blackberrian disaster ((:
    01-21-19 03:32 PM
  15. brookie229's Avatar
    Hi, I'm on Mac OS 10.14.2., I downloaded Passport_103.03.3216_SQW100-1-2-3-4.7z to reinstall the OS, except that nothing happens on my Mac. What can I do...???
    The device is at the same point, when I plug it on mains, the red light flashes once and nothing happens.
    It's a Blackberrian disaster ((:
    You need a Windows PC to use the autoloader.
    01-21-19 03:38 PM
  16. GvD2010's Avatar
    Ok fine. Thank you for your recommendation.
    01-21-19 03:43 PM
  17. iled's Avatar
    You need a Windows PC to use the autoloader.
    I believe he can use wine on the mac to run the autoloader.
    01-21-19 06:34 PM
  18. TrumpetTiger's Avatar
    Ok fine. Thank you for your recommendation.
    Hey GvD,

    Let us know if you get your hands on a PC or are comfortable using Wine or similar to run Windows apps. The .7z file format your autoloader is in is a compressed format known as 7Zip, so it would need to be extracted prior to running. However, even if it is extracted, you'd need a Windows PC to run the file.
    01-24-19 07:36 PM
  19. Drg84's Avatar
    Modern Macs can dual boot windows and Mac. I'd install windows 7 on its own partition. Then youll have both OS and can use whatever programs you want. Being that all modern macs are intel based the driver support is surprisingly solid
    01-26-19 01:18 PM
  20. GvD2010's Avatar
    807/5000
    Hello friends,
    here I am again with my problem still not solved. After all these months, no device (even among the so-called top-level) will make me forget my BB Passport SE.
    So I connected my Passport to a Windows 7 PC, with the goal of installing "Passport_10.3.03.3216_SQW100-1-2-3-4.7z" via BB Link to revive my BB Passport.
    After dozens of attempts to disconnect the BB from the PC via the USB cable, no results.
    The BB Passport does not ride on the PC desktop.
    So, no possibility for it to appear in BB Link.
    My BB Passport SE only responds with a few flashes of the red lead ... not very encouraging ... !!! ):
    Would not I be interested in changing the battery ...?
    Anyway, thank you in advance for your help.
    Long live BlackBerry.
    07-10-19 06:13 PM
  21. TrumpetTiger's Avatar
    807/5000
    Hello friends,
    here I am again with my problem still not solved. After all these months, no device (even among the so-called top-level) will make me forget my BB Passport SE.
    So I connected my Passport to a Windows 7 PC, with the goal of installing "Passport_10.3.03.3216_SQW100-1-2-3-4.7z" via BB Link to revive my BB Passport.
    After dozens of attempts to disconnect the BB from the PC via the USB cable, no results.
    The BB Passport does not ride on the PC desktop.
    So, no possibility for it to appear in BB Link.
    My BB Passport SE only responds with a few flashes of the red lead ... not very encouraging ... !!! ):
    Would not I be interested in changing the battery ...?
    Anyway, thank you in advance for your help.
    Long live BlackBerry.
    Hey GVD,

    Just wanted to check and see if you get any effect from charging the the device on a wall charger. If not there are a few other things we can do, but since the Passport doesn't have a removable battery changing the battery is a bit of an involved process. Never fear though--we'll get you set.

    Long live Blackberry and Blackberry 10 indeed!
    Tim-ANC likes this.
    07-10-19 06:43 PM
  22. GvD2010's Avatar
    Hello and thank you TrumpetTiger for your help. Yes, I plugged my BB Passport SE into a wall oultlet and other. I think I've tried about anything 🥴🤔 That's why, although it's not easy, I'm considering changing the battery.
    I'll get there, that's for sure...!!!
    07-11-19 12:58 AM
  23. TrumpetTiger's Avatar
    Hello and thank you TrumpetTiger for your help. Yes, I plugged my BB Passport SE into a wall oultlet and other. I think I've tried about anything That's why, although it's not easy, I'm considering changing the battery.
    I'll get there, that's for sure...!!!
    Does the same thing happen (few flashes of red) when you charge via the wall and via a USB connection to your computer?
    07-11-19 01:03 AM
  24. GvD2010's Avatar
    To be precise, the red led lights up in two cases:
    - when I connect the BB Passport to the mains via the charger (one blink)
    - when plugged in, keeping the on / off and volume + and volume- buttons pressed simultaneously (two short flashes followed by a long blink).
    Finally, to answer your question, the reaction of the device is the same depending on whether it is connected to the mains or the computer via the USB port.
    Thank you again for your help.
    07-11-19 03:52 AM

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