1. Faisal Islam1's Avatar
    It's been less than a year I bought my BlackBerry passport ...
    The battery life is not stable.. it's discharging really quick. In every minute it's discharging 1%. Please help me regarding the battery life issue. Need suggestions.

    Posted via CB10
    10-28-16 02:33 AM
  2. Lostboy5151's Avatar
    Turn off " run in Background" on all your apps. Go to Settings, app manager, go to app permissions screen....
    Also, if you haven't rebooted your device lately, now would be a good time.

    you should reboot at least once a week. and whenever you download or update an app.

    Every so often, it doesn't hurt to refresh your device by side loading a fresh copy of the OS,either.(I assume you're running the latest OS 10.3.2.2876)

    I've had my Passport since the day it was releast to market and it runs perfect.
    10-28-16 04:39 AM
  3. Faisal Islam1's Avatar
    Let's hope for the best... let's try. Thanks for your immediate response.

    Posted via CB10
    10-28-16 04:46 AM
  4. Invictus0's Avatar
    In addition to the permissions suggestion, do you have any Android apps installed? What does the BBVE app show as your battery health?
    10-28-16 09:41 AM
  5. S1lv1o's Avatar
    Mine only does this with specific apps, like Kindle and Skype, might want to check if there are a couple of culprits...
    Lostboy5151 likes this.
    10-28-16 10:35 AM
  6. Lostboy5151's Avatar
    Mine only does this with specific apps, like Kindle and Skype, might want to check if there are a couple of culprits...
    That a good idea, for sure. Skype is a real hog. I finally just deleted it.
    10-28-16 04:38 PM
  7. dmlis's Avatar
    That a good idea, for sure. Skype is a real hog. I finally just deleted it.
    I have no issues with Skype on Q10 and on Passport as long as I don't forget to stop it running in the background. And I try to avoid video calls if I have no battery bundle in my pocket.
    10-29-16 03:28 PM
  8. dmlis's Avatar
    One more suggestion: to watch location services performance. I have experienced serious issues on my old Q10 last year when location service suddenly began to drain the battery extremely fast - ironically, only in bedtime mode.
    10-29-16 03:33 PM
  9. 85_305's Avatar
    Start uninstalling apps in the order they were installed to find out what's causing poor battery life. My money is on a stupid android/amazon app.

    Posted via CB10 Passport
    Lostboy5151 likes this.
    10-29-16 04:06 PM
  10. Lostboy5151's Avatar
    Start uninstalling apps in the order they were installed to find out what's causing poor battery life. My money is on a stupid android/amazon app.

    Posted via CB10 Passport


    Did you actually say stupid android/amazon app. or were you just thinking out loud??
    No matter. I'm now forced to answer with a responsible reply!

    You guys just became my new best friends!!

    10-30-16 04:35 AM
  11. 85_305's Avatar
    Some of the amazon and android apps are great, but most of them are super clunky and suck down battery.

    Posted via CB10 Passport
    10-30-16 04:13 PM
  12. linuslim's Avatar
    i would advise to get a second passport with double the battery. now is cheap to get and you got a lot of advantages.
    11-01-16 01:59 AM
  13. andi89's Avatar
    Hello my passport battery drain so fast. In the 7 am full charched.. now in 63% and this in power saver mode. When I go home at 10 pm I have to put it on charche... why my battery go down so fast
    Battery life is getting poorer-img_20161101_130538.png

    Posted via CB10
    11-01-16 07:07 AM
  14. linuslim's Avatar
    Hello my passport battery drain so fast. In the 7 am full charched.. now in 63% and this in power saver mode. When I go home at 10 pm I have to put it on charche... why my battery go down so fast
    Click image for larger version. 

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    Posted via CB10
    Any app running in the background? Android apps

    Posted via CB10
    11-01-16 07:17 AM
  15. andi89's Avatar
    No I take off to all the app to run in begraund

    Posted via CB10
    11-01-16 07:43 AM
  16. linuslim's Avatar
    Maybe location service is on or accounts are sync very often?

    Posted via CB10
    11-01-16 08:10 AM
  17. 85_305's Avatar
    Just watch the device monitor and look for applications using lots of battery, cpu or ram.

    Posted via CB10 Passport
    11-01-16 08:46 AM
  18. andi89's Avatar
    I look the monitor. The system and dhe display have more %. What to do?

    Posted via CB10
    11-01-16 03:20 PM
  19. 85_305's Avatar
    What brightness is your display? I keep mine at 75%. Also, I have low battery mode set for 12% remaining battery and that's set to dim the display significantly also.

    Posted via CB10 Passport
    11-01-16 05:33 PM
  20. changkevin's Avatar
    it's Normal

    Posted via CB10
    11-01-16 06:31 PM
  21. jfv04's Avatar
    Security wipe? Nothing is nicer than a clean, tidy OS.
    11-01-16 06:37 PM
  22. 85_305's Avatar
    Unless you've got years worth of configurations and personalizations embedded into the os....

    Posted via CB10 Passport
    11-02-16 07:26 AM

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