1. vitliko's Avatar
    Hi guys. What can be the reason for the battery getting very hot when I charge it on my BlackBerry passport? Even when I just use the phone for the Web browsing the battery is getting hot. Thanks

    Posted via CB10
    01-12-15 10:48 AM
  2. Jonathon Goodwin's Avatar
    I have the issue come up on my Z10 quite a bit. It is usually due to very high CPU usage. EX. my son will play spider man for an hour and my phone can cook an egg!. Look at your usage and see what is running. I've read through other posts that certain apps/games can cause your CPU usage to run very high, causing your battery to get hot.
    Or, update your OS, if possible? An OS sometimes can enhance your performance.
    01-14-15 02:38 PM
  3. thymaster's Avatar
    Mainly Android apps causing this because they tend to use a lot of CPU power. Close out all the apps. If it still occur restart your phone because some apps will remain running in the background after you close them.
    01-15-15 09:41 AM

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