1. Parimal Bansal's Avatar
    Hi.. I am very new to the forum.

    Last week I got my Blackberry Passport. The main reason I bought it was the battery performance as people said. However, just 5-6 days of usage the battery has started draining out like it leaks. The problem I found was that there was heavy battery usage due to System. Now whatever that seems to mean.

    I am running two Accounts on push. Whatsapp, Wechat. Thats it. No facebook No linkedin. Nothing else.

    Usage is Moderate. Mostly on Wifi (70-80% of the time). Problem is I charge it in the night 100% . Unplug and in morning it was 15% today. Again charged it to about 80% and at 5 pm it is already back to charging point.

    Here are the screen shots.

    Please help.

    Battery Drain with passport-img_20141113_171735.jpg
    Battery Drain with passport-img_20141113_171741.jpg
    Battery Drain with passport-img_20141113_171745.jpg
    Battery Drain with passport-img_20141113_171755.jpg

    ParimalB
    11-13-14 06:58 AM
  2. notfakeprofile's Avatar
    Hi.. I am very new to the forum.

    Last week I got my Blackberry Passport. The main reason I bought it was the battery performance as people said. However, just 5-6 days of usage the battery has started draining out like it leaks. The problem I found was that there was heavy battery usage due to System. Now whatever that seems to mean.

    I am running two Accounts on push. Whatsapp, Wechat. Thats it. No facebook No linkedin. Nothing else.

    Usage is Moderate. Mostly on Wifi (70-80% of the time). Problem is I charge it in the night 100% . Unplug and in morning it was 15% today. Again charged it to about 80% and at 5 pm it is already back to charging point.

    Here are the screen shots.

    Please help.

    Click image for larger version. 

Name:	IMG_20141113_171735.jpg 
Views:	830 
Size:	83.0 KB 
ID:	314068
    Click image for larger version. 

Name:	IMG_20141113_171741.jpg 
Views:	831 
Size:	85.3 KB 
ID:	314069
    Click image for larger version. 

Name:	IMG_20141113_171745.jpg 
Views:	830 
Size:	88.2 KB 
ID:	314070
    Click image for larger version. 

Name:	IMG_20141113_171755.jpg 
Views:	829 
Size:	93.0 KB 
ID:	314071

    ParimalB
    How many email accounts do you have setup?

    mostly this is because email issues (login mostly)
    11-13-14 07:08 AM
  3. muellerto's Avatar
    The last picture is the interesting one. Your CPU starts to do something in the morning and ends this in the afternoon. What is this? I guess you do something here. BTW: Did you cut the network connections over night?
    11-13-14 07:10 AM
  4. toc610's Avatar
    You can click 'system' and dig a level deeper in your investigation.

    From my mighty PassPort
    11-13-14 07:32 AM
  5. divakar's Avatar
    Hi.. I am very new to the forum.

    Last week I got my Blackberry Passport. The main reason I bought it was the battery performance as people said. However, just 5-6 days of usage the battery has started draining out like it leaks. The problem I found was that there was heavy battery usage due to System. Now whatever that seems to mean.

    I am running two Accounts on push. Whatsapp, Wechat. Thats it. No facebook No linkedin. Nothing else.

    Usage is Moderate. Mostly on Wifi (70-80% of the time). Problem is I charge it in the night 100% . Unplug and in morning it was 15% today. Again charged it to about 80% and at 5 pm it is already back to charging point.

    Here are the screen shots.

    Please help.

    Click image for larger version. 

Name:	IMG_20141113_171735.jpg 
Views:	830 
Size:	83.0 KB 
ID:	314068
    Click image for larger version. 

Name:	IMG_20141113_171741.jpg 
Views:	831 
Size:	85.3 KB 
ID:	314069
    Click image for larger version. 

Name:	IMG_20141113_171745.jpg 
Views:	830 
Size:	88.2 KB 
ID:	314070
    Click image for larger version. 

Name:	IMG_20141113_171755.jpg 
Views:	829 
Size:	93.0 KB 
ID:	314071

    ParimalB
    Hi
    This is quite unusual. Have you tried wiping the device and reloading the OS.
    Does your device get really hot during battery drain?
    Regards,


    Gautham
    11-13-14 10:00 AM
  6. Parimal Bansal's Avatar
    How many email accounts do you have setup?

    mostly this is because email issues (login mostly)
    Just 2 on push

    The last picture is the interesting one. Your CPU starts to do something in the morning and ends this in the afternoon. What is this? I guess you do something here. BTW: Did you cut the network connections over night?
    I am not sure if that is because I uninstalled some apps.

    You can click 'system' and dig a level deeper in your investigation.

    From my mighty PassPort
    Checked... Only Memory usage shows high

    Hi
    This is quite unusual. Have you tried wiping the device and reloading the OS.
    Does your device get really hot during battery drain?
    Regards,


    Gautham
    It gets really hot sometimes, specially on the top SD card area (I do not have it installed). Trying a hard reset now. Will update. But I love the phone, I hope it gets ok soon . I am also uninstalling all the apps.
    11-13-14 10:42 AM
  7. Carjackd's Avatar
    Ya a series of hard resets will usually clear the issue. Please also ensure you removed the apps by using task manager

    "Official International Accountant of the Peevishlicious Crew " via my Canadian Passport!!
    11-13-14 10:53 AM
  8. Pixstar's Avatar
    Yes that system usage is very high! Perhaps restore to factory settings and slowly bring it back to your requirements one step at a time, monitoring in between app installatios.

    ? Via Ze Ten ?
    ssune likes this.
    11-13-14 10:55 AM
  9. Parimal Bansal's Avatar
    a factory reset did the job. Guess some app was killing the battery. Thank you everyone
    11-13-14 03:48 PM
  10. ryandh1's Avatar
    Keep us updated if it returns or not

    Posted via CB10
    11-13-14 04:02 PM

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