03-02-18 03:28 AM
29 12
tools
  1. jithin sasi's Avatar
    My blackberry passport has no better camera clarity.What will I do?

    Posted via CB10
    02-24-18 04:36 AM
  2. AmritD's Avatar
    For starters you could clean the camera glass to make sure it's not dirty.

    ClassicSQC100-1/10.3.3.2163
    02-24-18 05:06 AM
  3. jithin sasi's Avatar
    I have already clean the camera glass...but there is no change

    Posted via CB10
    02-24-18 05:34 AM
  4. jithin sasi's Avatar
    I have already clean the camera glass...but there is no change



    Posted via CB10
    02-24-18 05:54 AM
  5. conite's Avatar
    My blackberry passport has no better camera clarity.What will I do?

    Posted via CB10
    Did it get worse at some point - or has it always been this way?
    02-24-18 06:58 AM
  6. jithin sasi's Avatar
    Always been this way

    Posted via CB10
    02-24-18 07:02 AM
  7. conite's Avatar
    Always been this way

    Posted via CB10
    Hold the shutter button down until focus is achieved, and then let go in order to take the pic.
    02-24-18 07:14 AM
  8. jithin sasi's Avatar
    i'm already did this trick.Nothing happened on clarity

    Posted via CB10
    02-24-18 07:47 AM
  9. conite's Avatar
    i'm already did this trick.Nothing happened on clarity

    Posted via CB10
    You mean focus, right?

    What OS are you on?
    02-24-18 07:53 AM
  10. jithin sasi's Avatar
    10.3.3

    Posted via CB10
    02-24-18 07:57 AM
  11. conite's Avatar
    10.3.3

    Posted via CB10
    I know, but which build?
    02-24-18 08:17 AM
  12. jithin sasi's Avatar
    Made in mexico

    Posted via CB10
    02-24-18 08:20 AM
  13. conite's Avatar
    Made in mexico

    Posted via CB10
    I'm asking about your OS.

    For instance, I'm on 10.3.3.3057.
    02-24-18 08:23 AM
  14. jithin sasi's Avatar
    Same.. 10.3.3.3057

    Posted via CB10
    02-24-18 08:27 AM
  15. conite's Avatar
    Same.. 10.3.3.3057

    Posted via CB10
    Do you touch a spot on the screen to lock focus before taking the picture?
    02-24-18 08:44 AM
  16. jithin sasi's Avatar
    No

    Posted via CB10
    02-24-18 08:50 AM
  17. conite's Avatar
    No

    Posted via CB10
    Try that?
    02-24-18 09:19 AM
  18. jithin sasi's Avatar
    Ok


    Posted via CB10
    02-24-18 09:26 AM
  19. jithin sasi's Avatar
    Nothing change

    Posted via CB10
    02-24-18 09:28 AM
  20. jmzed's Avatar
    have you tried a soft reset, maybe it is something digital rather than physical?
    02-25-18 01:07 PM
  21. markmall's Avatar
    There is a known issue in these phones with the auto focus. I have had this problem in I think in multiple units. It just goes with the territory that this might happen. For me it's worth it. I can get a replacement for cheap and I love the phone.

    Maybe this is your issue. It's hardware I think.

    Posted via CB10
    02-25-18 05:54 PM
  22. fof9l's Avatar
    I've also noticed the same problem with my original Passport - the camera has been steadily worsening over the last six months or so; won't focus (about half the time), and on the occasions when it does focus before I press the shooting button it will often lose focus again before actually taking the shot. It's not the OS - I recently got another Passport and using the same OS build, its camera is fine. It just seems that the focusing mechanism is shot. I wonder what part might need replacing?
    02-25-18 08:07 PM
  23. markmall's Avatar
    I've also noticed the same problem with my original Passport - the camera has been steadily worsening over the last six months or so; won't focus (about half the time), and on the occasions when it does focus before I press the shooting button it will often lose focus again before actually taking the shot. It's not the OS - I recently got another Passport and using the same OS build, its camera is fine. It just seems that the focusing mechanism is shot. I wonder what part might need replacing?
    I remember discussing this year's ago. I think the consensus was that the autofocus ring gets stuck or something along those lines. Maybe parts are pressed together or they get debris stuck in them. Sometimes the motor is strong enough and sometimes not.

    Posted via CB10
    02-25-18 09:38 PM
  24. spookyentertainment's Avatar
    Do you touch a spot on the screen to lock focus before taking the picture?
    Wow where do you learn all this stuff I never knew this

    Posted via CB10
    02-26-18 01:03 AM
  25. fof9l's Avatar
    @markmall Brilliant! A little first-level disassembly, with great care and a camel-hair brush, seems to have fixed the problem. The motor was certainly working - it was moving in and out like a fiddler's elbow while the back cover was off, so with some equally careful cleaning and reassembly, it all seems to be working now. Thanks very much for this solution.
    Last edited by fof9l; 02-26-18 at 01:38 AM. Reason: Clarity
    tfitzpat03 likes this.
    02-26-18 01:37 AM
29 12

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