1. amirnabilkamelsaad's Avatar
    Hey guys, so I have a passport SQW100-1 and I recently purchased a backbeat fit and tried to update the firmware using their android app (snap) backbeat fit updater. After the update gets to 50%, it freezes and says the app has stopped working and now I can't use the heatsets...any suggestions?
    04-07-15 11:23 PM
  2. Tim11pop's Avatar
    Sadly it would probably be best to go to Backbeat support and ask about this. It sounds like there has been a connection error between the two devices which has caused the firmware to become corrupted.
    04-08-15 05:06 AM

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