ATT bad APN giving me run around, no internet.
Since Thursday my internet went down on my Passport. So i been dealing with rep after rep giving me no help. Apparently, the new sims are not compatible with Blackberries and will not get internet. Comes down to the APN being bad. One rep says the problem is resolved, the next tells me to do a back-up and wipe which I do and still not working. Another just tells me they are currently working with Blackberry to fix the issue. "The issue will be resolved and we will contact you when it is" My answer to her is when? That could be between now and Christmas. I need a date, I work off my phone. This is your issue, don't make it my problem. I want a temp phone so I can work. Is this happening to anyone else?