Argh!! Stupid IT department forcing me to stop using my business Passport
- ThunderbuckRetired ModeratorI assume you aren't getting work emails on your Passport now, or is it via BES10 or BES12? As others have stated, ActiveSync works great if they don't want to maintain a BES, but BES12 is dirt cheap with no server-side costs other than the cost of a Windows Server license on a virtual machine and using some resources. An annual license is like $25 a year.
I'm in IT, and I can confirm that most IT people are lazy. Some of us are helpful though, but it sometimes also comes down to their management imposing restrictions.
The thing is, every Android EMM client I've tried runs just fine in 10.3.1, but of course the IT guys likely don't know that if they don't follow BB closely.
ALSO, it sounds like they use RSA, and it further sounds like they want users to use it from WITHIN the EMM client. Yes, the BB10 RSA client will work just fine, but IT may have a policy. There is at least a theoretical security concern (though my employer lets me use my RSA without forcing me to log in to the "work" side).
The solution that lets the user have his Passport is for him to download the APK for the Android version of whatever EMM client he needs for his network, and to set it up according to IT's instructions for enrolling an Android device. It's not impossible that IT might squawk (they may have an "approved device" list), but it should likely be fine.04-09-15 01:30 PMLike 2 - From the sounds of it, the OP's employer has implemented a new EMM layer and it doesn't have explicit support for BB10, so the IT department is refusing to support his phone.
The thing is, every Android EMM client I've tried runs just fine in 10.3.1, but of course the IT guys likely don't know that if they don't follow BB closely.
ALSO, it sounds like they use RSA, and it further sounds like they want users to use it from WITHIN the EMM client. Yes, the BB10 RSA client will work just fine, but IT may have a policy. There is at least a theoretical security concern (though my employer lets me use my RSA without forcing me to log in to the "work" side).
The solution that lets the user have his Passport is for him to download the APK for the Android version of whatever EMM client he needs for his network, and to set it up according to IT's instructions for enrolling an Android device. It's not impossible that IT might squawk (they may have an "approved device" list), but it should likely be fine.Thunderbuck likes this.04-09-15 01:41 PMLike 1 -
Only issue is that I can't use the Picture Password due to airwatch MDM
Passport running on 10.3.1.2708rarsen likes this.04-09-15 01:44 PMLike 1 - I got our IT department to set my Passport up on active sync. I had to download the Airwatch app from BBworld but that was an easy setup. I have been using the Passport for 5 months now and never had to call IT once.
Only issue is that I can't use the Picture Password due to airwatch MDM
Passport running on 10.3.1.270804-09-15 02:21 PMLike 0 -
It's scary when I know more than an IT guy about such things.04-09-15 03:54 PMLike 3 - They told me this where I work too (I'm a contract employee). I downloaded the Android RSA Token app and the IT guys insisted that it would not work and would be insecure and that I must get an Apple or Android. I told him if he could prove that me doing it this way was insecure I would relent. He could find no proof that it would, he sent me the Android Token Key and it worked just fine.
It's scary when I know more than an IT guy about such things.04-09-15 04:25 PMLike 4 - Are you saying BES12 can push public folders, and Calendars too, not just PF Contacts, to EAS devices?
Posted via my mighty squircle Passport04-09-15 05:20 PMLike 0 - They told me this where I work too (I'm a contract employee). I downloaded the Android RSA Token app and the IT guys insisted that it would not work and would be insecure and that I must get an Apple or Android. I told him if he could prove that me doing it this way was insecure I would relent. He could find no proof that it would, he sent me the Android Token Key and it worked just fine.
It's scary when I know more than an IT guy about such things.rickkel likes this.04-09-15 05:55 PMLike 1 -
They also killed off BES because of the few people who use the Blackberry's now. Most went to iPhone.04-09-15 06:08 PMLike 0 -
It really took some threatening emails from the higher up executives (that wanted to make sure I was happy or I'd bail on them) before he would even work with me at all. He doesn't like me, I can tell - just because I have a BlackBerry and he can't understand why on earth I don't have an iPhone (he has told me that). I have never met him in person and I'm not sure I want to see his smug little face - but I'd like to show him my Z30 and why I have it instead of his iPhone!04-09-15 06:23 PMLike 0 - I wish to thank everyone who provided guidance. The information on the Passport supporting Activesynch was the saving grace. We'll see what happens when they turn off the BES. But the decision to force me away from BB is presently on hold.
AGAIN, THANKS!!!!04-09-15 07:22 PMLike 3 - 04-09-15 08:12 PMLike 1
- Perhaps things are different in the United States, or my specific industry is very backwards - in Australia, the financial services corporate world frequently uses BlackBerry devices and that's why I said the 3rd most common device.
I think a big reason for this is due to the fact that the Australian government utilises BlackBerry handsets for all state-owned devices and perhaps in financial services the desire for encryption is higher than in other, more consumer orientated industries.
Irrespective, I think it's pathetic for a company to stop issuing out mobile devices and expect employees to provide a device for work use and then dictate what the employee can purchase.
The more I read and hear about BYOD technology, the more I see how it could never work in my business with the data that I use daily, I can't understand how so many organisations are able to implement it without security risks.
Storm 2 > Bold 9900 > Classic04-09-15 08:58 PMLike 0 -
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- Tell your IT department to scrap the BES and forget about spending that money. BB10 devices DO NOT REQUIRE BES to operate on your corporate network. Email can be set up via ActiveSync, which is exactly how Android, iOS and WindowsPhone devices connect to the corporate email server. I've been using my Q10 with two employers via activesync and have perfect email, contacts and calendar sync just like my ipad and my galaxy tablet. All 3 on activesync.
If people can use Android and iOS, you can just as easily use your Passport. All via Activesync. I would be willing to be that your IT guy is still under the assumption that BES is required for any Blackberry (which was true with all BB's prior to BB10 smartphones. BOTTOM LINE - KEEP YOUR PASSPORT AND GIVE YOUR IT GUY A LITTLE LESSON ON IT.
How to Connect a BlackBerry 10 Smartphone Directly to your Mail Servers Using ActiveSync | Inside BlackBerry for Business Blog
KB33619-Supported Microsoft ActiveSync Features and Policies for use with BlackBerry 10 OS
LATER EDIT: I see now that this topic came up already04-10-15 03:27 AMLike 0 - Not very happy, but IT says i am one of two people in the company still using a Blackberry. They claim that to renew the server will cost $4K. So, I've got to decide which android or IPhone will best match my business needs. Seems like the LG G3 accepts an SD card, replaceable battery and has a USB port.
I know we are all prejudiced again the consumer phones, but I need guidance as to the best out of these inferior phones.
I guess I'll be selling my unlocked Passport as I have a second one for my personal use.
PM me if you are interested.
Posted via CB10
Maybe just keep it and challenge them to stop paying for the "server thing" because your 'Berry should keep working fine anyway, just like it always has :-)04-10-15 07:04 AMLike 0 - Perhaps things are different in the United States, or my specific industry is very backwards - in Australia, the financial services corporate world frequently uses BlackBerry devices and that's why I said the 3rd most common device.
I think a big reason for this is due to the fact that the Australian government utilises BlackBerry handsets for all state-owned devices and perhaps in financial services the desire for encryption is higher than in other, more consumer orientated industries.
Irrespective, I think it's pathetic for a company to stop issuing out mobile devices and expect employees to provide a device for work use and then dictate what the employee can purchase.
The more I read and hear about BYOD technology, the more I see how it could never work in my business with the data that I use daily, I can't understand how so many organisations are able to implement it without security risks.
Storm 2 > Bold 9900 > Classic
Also it's true to say a lot of business devices are invisible to people who are not at the place of work that requires security, so the likes of most kids, housewives, people in low security jobs, and of course the jobless simply won't see that any business grade smartphone even exists. Because they will not have experienced one.yessuz likes this.04-10-15 07:23 AMLike 1 - Most simplistic post ... effective. Completely missed this. Indeed if their dictating a specific model why not they pay for it.04-10-15 08:00 AMLike 0
- Not very happy, but IT says i am one of two people in the company still using a Blackberry. They claim that to renew the server will cost $4K. So, I've got to decide which android or IPhone will best match my business needs. Seems like the LG G3 accepts an SD card, replaceable battery and has a USB port.
I know we are all prejudiced again the consumer phones, but I need guidance as to the best out of these inferior phones.
I guess I'll be selling my unlocked Passport as I have a second one for my personal use.
PM me if you are interested.
Posted via CB1004-10-15 09:10 AMLike 0 - Nah, this is better:
1. Tell them you won't replace the phone, get you one instead
2. They refuse, and fire you for not complying with "business rules"
3. Take them to labour court for dismissal without cause
4. ????
5. PROFIT04-10-15 11:05 AMLike 0 - Not very happy, but IT says i am one of two people in the company still using a Blackberry. They claim that to renew the server will cost $4K. So, I've got to decide which android or IPhone will best match my business needs. Seems like the LG G3 accepts an SD card, replaceable battery and has a USB port.
I know we are all prejudiced again the consumer phones, but I need guidance as to the best out of these inferior phones.
I guess I'll be selling my unlocked Passport as I have a second one for my personal use.
PM me if you are interested.
Posted via CB10
I feel your pain BTW. Giving up my Z10 was like having my right arm cut off.04-10-15 11:08 AMLike 0 -
- ThunderbuckRetired ModeratorYes, both of those are set in policy. We have Picture Password enabled, but not Blend, yet. Just upgrading to BES12 over the weekend so I'll take it up with my fellow admins after were done with that.
Posted from CB10 on my classy Passport--TBUCK6404-10-15 12:01 PMLike 0
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Argh!! Stupid IT department forcing me to stop using my business Passport
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