1. Alex Keb's Avatar
    When it launched, I tried a few times to purchase but keep saying "payment authorization failed" until I just ordered the Passport without the hard shell case and it went through.

    But I do not have any confirmation email, but did get an order number.

    Anyone else got the same experience?

    Blackberry can't even have their website work properly! Seriously! Common already!
    09-24-14 01:40 PM
  2. mmmac's Avatar
    I ordered mine early and with the hardshell case - received order confirmation/invoice, but no confirmation of shipping, ETA or anything. Hope it ships today :|

    When it launched, I tried a few times to purchase but keep saying "payment authorization failed" until I just ordered the Passport without the hard shell case and it went through.

    But I do not have any confirmation email, but did get an order number.

    Anyone else got the same experience?

    Blackberry can't even have their website work properly! Seriously! Common already!
    09-24-14 01:55 PM
  3. Alex Keb's Avatar
    Did you get charged yet? I got no charge, I'm guessing they will charge when it ships.

    Posted via CB10
    09-24-14 02:03 PM
  4. mmmac's Avatar
    Yup charged almost right away

    Posted via CB10
    09-24-14 11:24 PM

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