Originally Posted by
tro316 Could you please help? I just replaced my rear facing camera on my blackberry passport sqw100-1 with a brand new part. After turning device back on and opened the camera app I got this message on my screen, “Camera Cannot Open”. Is there something that I’m missing in replacing this part? reset? Hard reset? Thanks for any help. My camera parts do match also BTW.
Did the camera work before you replaced it, in as much as you didn’t get the camera cannot open message?
You may have a loose connection or maybe the new camera is a dud or damaged in transit?
If the old camera did work but not properly you could try swapping it back to see if the problem persists.
If the camera wasn’t working prior to replacement it may be a software problem so you could try reloading the OS using an autoloader to see if that clears the fault.