1. mad_orsi's Avatar
    Hi everyone! I synced my device with the blackberry protect site and im able to locate it but I cannot turn on anti theft protection! Does anyone know how to make it active cause for now it is unavailable and does not have any other option

    Posted via CB10
    07-21-16 06:59 PM
  2. rbtg's Avatar
    from your phone settings/bb protect toggle on
    07-21-16 07:24 PM
  3. conite's Avatar
    If you can locate your device, BlackBerry Protect is already on. If BlackBerry Protect is on, then (if you are on 10.3.2) anti-theft is on.
    Last edited by conite; 07-21-16 at 09:00 PM.
    07-21-16 07:29 PM
  4. jdesignz's Avatar
    Just turn it on via Settings - BlackBerry Protect
    07-21-16 08:07 PM
  5. mad_orsi's Avatar
    Yeah in the settings is already turned on. I dont know why in the site is off. Anyway I was able to locate it.

    Posted via CB10
    07-21-16 10:08 PM
  6. mad_orsi's Avatar
    Solved! Upgraded to the latest software version and now is ok!

    Posted via CB10
    07-23-16 10:49 PM
  7. PGaici's Avatar
    If you can locate your device, BlackBerry Protect is already on. If BlackBerry Protect is on, then (if you are on 10.3.2) anti-theft is on.
    My BB Protect in Settings is on but when I checked the protect.blackberry.com page, Anti-theft Protection is indicated as being Unavailable

    I have a BB Passport SQW100-1 with BB10.3.2836

    paul
    Last edited by PGaici; 08-06-16 at 05:48 AM. Reason: spelling error
    08-06-16 04:05 AM

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