1. maxLizt's Avatar
    Somehow, while tired, I moved the continents of the "android" to another place. Music to be precise. This messed up the Passport's ability to do anything with apps. I figured, the next day, I just need to undo what I did.
    I cannot undo because the now empty "android" folder will not be erased, opened, renamed as I do not have permission.
    Any help out there?
    06-23-15 09:58 PM
  2. BB-JAM215's Avatar
    Just restore your Passport to your last backup.
    06-23-15 11:58 PM
  3. maxLizt's Avatar
    Well that would be great had I backed it up. No way to change the permissions on the folder? Obviously I did at some point.
    06-24-15 02:40 PM
  4. BB-JAM215's Avatar
    Are you using the BlackBerry File Manager? There is also Ghost Commander from BlackBerry World which might help, but it sounds like you've lost all the files from the Android folder.
    06-24-15 11:25 PM
  5. maxLizt's Avatar
    Somehow I moved the contents of that folder, but locked the folder left behind. As I said I was very tired and should have not picked that time to start messing with the files.
    Perhaps a factory refresh would fix this?
    06-24-15 11:48 PM
  6. maxLizt's Avatar
    Is calling Blackberry for help a good idea? Or the raving of a guy at the end of his rope?
    06-24-15 11:56 PM
  7. ealvnv's Avatar
    A factory refresh would in fact fix the issue.
    06-24-15 11:57 PM

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