1. hasa77's Avatar
    The amazon app store will not work anymore on my passport. I received a notification about an update for the app so I updated it and it stopped working. I reloaded the os and it still won't work. Everytime I open it, it crashes! I have been on os 10.3.1 for a while but the app store used to work... oh and I did many restarts to try and see if it made a difference before I reloaded the os

    Posted via CB10
    TheQuietRioter likes this.
    05-29-15 07:12 PM
  2. anon(153966)'s Avatar
    can you go into the app, then settings \ about and perform an update?
    05-29-15 08:04 PM
  3. hasa77's Avatar
    Nope I can't, it crashes before I can get there

    Posted via CB10
    05-30-15 03:57 AM
  4. Brenton Kirby's Avatar
    Yeah its really bad. Tried downloading Kindle the other day and it got stuck in a download/install cycle, heated up my device to the point where glue started seeping out the top-right of the screen. Awesome.

    Posted via CB10
    05-30-15 04:38 AM
  5. anon(153966)'s Avatar
    Weird. Not sure if you've tried this yet. Restart the device, and try again...
    05-30-15 04:56 AM
  6. anon(153966)'s Avatar
    Yeah its really bad. Tried downloading Kindle the other day and it got stuck in a download/install cycle, heated up my device to the point where glue started seeping out the top-right of the screen. Awesome.

    Posted via CB10
    Flipping scary!
    05-30-15 04:57 AM
  7. TheQuietRioter's Avatar
    Same thing has happened to me today. I finally gave in to the update and BOOM!!! Dead as a door nail.

    So irritated. My banking, games...everything associated with Amazon Apps is affected.
    Hmmmmmpppffff

    Can't fix. No option to delete and reinstall from the APK file. When you open Amazon its just a dead black screen. Looks like we are in a blackout.


    This is the message I always get.
    Amazon app store broken-img_20150530_110954.png

    Posted via CB10
    05-30-15 11:19 AM
  8. TheQuietRioter's Avatar
    Oh and it is not just on Passport. I am on a Z30 and my son has a Z10. His is messed up too.

    Posted via CB10
    05-30-15 11:25 AM
  9. anon(153966)'s Avatar
    Those with the issue, are you running an official OS? Curious...
    05-30-15 12:33 PM
  10. TheQuietRioter's Avatar
    I am. I am on a factory unlocked phone and have the latest update installed that came through upon official release.

    Posted via CB10
    05-30-15 12:38 PM
  11. PHughes's Avatar
    Mine's working on my Z10, OS 10.3.1.2744. I have not done the latest Amazon Appstore update though. I have the one right before it, 17.0000.893.3C_647000010
    05-30-15 05:06 PM
  12. illlya's Avatar
    No problem here!
    Amazon app store broken-img_20150530_185327.png

    Via BlackBerry Passport
    05-30-15 05:54 PM
  13. madman0141's Avatar
    I figured I would try and be helpful like so many are here and say mine works fine! But that would be to easy so I will tell you I think it's an Amazon issue. I might be wrong but I could just say mine works to show that mine works. Before anyone gets their panties all upset "I am sorry if I hurt anyone's feeling"
    05-30-15 06:15 PM
  14. Denise in Los Angeles's Avatar
    My Amazon is not working, so I will use Snap if I need anything.
    05-30-15 06:46 PM
  15. fanisk's Avatar
    Good to read this, just got the notification for update but will not do it!

    Sent from my BlackBerry Passport
    05-31-15 12:22 AM
  16. anon(153966)'s Avatar
    This certainly isn't helping BlackBerry's plight for apps. I've not seen an Amazon update request on my Passport in the past few days. Then again, I have Cobalts Google Play shop installed, and Snap, too
    05-31-15 05:42 AM
  17. curea's Avatar
    The amazon app store will not work anymore on my passport. I received a notification about an update for the app so I updated it and it stopped working. I reloaded the os and it still won't work. Everytime I open it, it crashes! I have been on os 10.3.1 for a while but the app store used to work... oh and I did many restarts to try and see if it made a difference before I reloaded the os

    Posted via CB10
    Working fine here on my Passport. Sorry no advice on how to troubleshoot.

    Posted via CB10
    05-31-15 02:18 PM
  18. Technarch's Avatar
    Working fine on my Z30 on 10.2.1.3442

    I have Amazon 17.0001.894.0C_647000110 installed.

    Sorry to hear about melting devices though. Damn.

    Posted via CB10
    05-31-15 02:29 PM
  19. sorinv's Avatar
    None of the updates work on my Z30 or passport both running official OS release.
    Maybe because I denied it access to my files in the past. Good riddance!
    05-31-15 03:03 PM
  20. hasa77's Avatar
    I am running an official 10.3.1 install. Never installed a leak. To be specific, 10.3.1.1779. I have tried restarts, fresh reload of os, etc. If there are any other questions then just ask away

    Posted via CB10
    05-31-15 08:09 PM

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