Unfortunately, sounds like a bad device. Definitely shouldn't be putting all Passport down though, because of this...but I understand OP's frustrations. I'd probably be just as frustrated if I spent $750 on a device that gives me all this trouble, however, 1 defective device does not equate to the Passport being a bad phone. I own a Passport, and it lasts a day and a half with moderate use. Connects to Blend seamlessly and the OS is not buggy at all. Best device I've ever owned. Before writing off the passport, I'd suggest getting it replaced. If you still have issues, then return it and get yourself something else.