1. Jabamasax's Avatar
    Just got my passport and swapped over from my Z10. All my accounts and passwords moved over just fine with the exception of one. All the notification tells me is "You need to update your account password for Externals." When i go to open the notification it closes and says account could not be retrieved. Very weird and it notifies me about once a day.
    Account Info Needed error-img_20141205_104439.png

    Any suggestions as to what it might be or solutions to rid my life of it are more than welcome!

    EDIT: I have checked my account listings and all i have are 2 emails, FB, twitter, linkedin, and BlackBerry Link. No "External"
    Posted via CB10
    12-08-14 10:41 AM
  2. rider997's Avatar
    I had the same problem for weeks and it mysteriously went away. I think it was related to a previous cloud BES setup.

    Posted via CB10
    12-08-14 10:57 AM
  3. Jabamasax's Avatar
    This is somewhat hopeful! We shall see how i fare.

    Posted via CB10
    12-08-14 11:58 AM
  4. anon(870071)'s Avatar
    Oddly I got thatnotification in the beginning but it went away after about aweek!

    Posted via CB10
    12-08-14 12:11 PM
  5. Jabamasax's Avatar
    Let's hope it's the one week blues I'm having. I've had it 6 days so far lol

    Posted via CB10
    12-08-14 05:25 PM
  6. schojo's Avatar
    it hit me even worse
    h ttp://forums.crackberry.com/blackberry-10-os-f269/account-info-needed-twittly-facebook-external-982000/
    12-09-14 07:57 AM
  7. Nemory Studios's Avatar
    We are very sorry that youre currently having that issue. In fact its not only you but the most of the people using BB10 Smartphones, its an OS Issue and we 3rd Party Devs have no control in fixing it, but theres a good news that in the new 10.3.0+ OSes BlackBerry has finally fixed it. Expected date of the update to come is November or December.

    Heres what you can do 50% it will fix or not.

    Please restart your phone or uninstall then reinstall the app.

    Here are the other apps that has the same issue.

    WhatsApp:http://goo.gl/c53cLTBlaq:http://goo....o.gl/6c47GyAnd all other 3rd party apps has this issue you can find in google

    Thank you so much for using Twittly.

    Posted via the CrackBerry App for Android
    12-12-14 04:16 AM

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