1. cool_pro's Avatar

    I really would appreciate some help on this! I got my dad the BlackBerry Passport and to help him better use it, we turned on the Magnify Mode in the Accessibility settings.

    However, we both noticed that once it is turned on, clicking on any links in Hub will not work (for example, links in notification emails from Facebook, or email addresses mentioned in email). Also, long tapping on text to highlight it does not work.

    I read under the Learn More of the magnifier mode that tapping 3 times with 2 fingers (why so complex??) will disable the zooming. So we tried that hoping that it would enable the above things temporarily, but again, even though zooming is actually turned off, links and selecting text don't work. We had to completely disable Magnify Mode from the settings to get those to work again

    I tried the same on my Z30 with 10.2.1 (note the "3 taps with 2 fingers" gesture is different on 10.2.1) and everything works as expected!!

    Please let me know if you are seeing similar issues and if there is a known solution. Much appreciated!

    11-12-14 10:47 PM
  2. cool_pro's Avatar
    I guess it is hard to find a solution now, but can someone just test it out quickly on their BlackBerry Passport and confirm they are seeing the same? Would really appreciate knowing if this is a general issue or perhaps just my dad's device?

    11-13-14 12:19 PM
  3. DueNorthBB's Avatar
    Hi cool_pro,

    I tried it out on my Passport. You are right. Magnification mode disables links within the Hub. It is a software bug. I am not sure were to report it though...
    cool_pro likes this.
    11-13-14 02:30 PM

Similar Threads

  1. BlackBerry 10 and material design
    By Alvin Loh in forum BlackBerry 10 OS
    Replies: 6
    Last Post: 12-11-14, 08:26 PM
  2. Data only plan? Does it exist in canada
    By Misty3418 in forum General Carrier Discussion
    Replies: 11
    Last Post: 11-22-14, 05:31 AM
  3. Does Blackberry Z10 and Z30 have UHS-I interface to the microSD?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 11-12-14, 09:54 PM
  4. Q10 Replace display and motion sensor
    By petrenko in forum BlackBerry Q10
    Replies: 0
    Last Post: 11-12-14, 09:13 PM
  5. no bbm voice/video minutes summary Z30 in
    By subclavian in forum BlackBerry 10 OS
    Replies: 0
    Last Post: 11-12-14, 08:28 PM