[ferret1979]

I read the article on the front page, and clicked on the link, but I am only getting the older bbm, not 6.2

I'm in the UK running a 9790 on O2.

Does anyone know why I cant see it?

TIA

Sent from my BlackBerry 9790 using Tapatalk

[raino]

In your App World, press alt-R-S-T. This will clear your apps history from your AW's "memory". As AW rebuilds its "memory", it should be able to find the update.

If this doesn't work, you can download OTA from blackberry.com/bbm

[ferret1979]

thanks, a friend just told me about blackberry.com/bbm

but the alt + R S T is handy to know.

thanks for your help

Sent from my BlackBerry 9790 using Tapatalk

[byul]

Sometimes it can also take a little longer to show up depending on your country eventually everybody gets it.