1. Deborahmillersmith's Avatar
    Call log and text messages disappear!

    I spent hours trying to figure out what happened here and found this message that fit my situation.

    There is actually nothing wrong with your device. The Blackberry Curve and Pearl family of phones are programmed to delete all your messages and call logs when the available memory drops below 500 or 800kb depending on the device.

    I recommend that you make sure your phonebook isn't too large, and that you clean your messages out regularly. Also make certain that any pictures/graphics or ringtones that you have on your phone are stored on a Memory Card (MicroSD, up to 2GB). this will ensure that enough device memory remains available to stop the phone deleting your call logs on its own.
    09-17-18 02:09 PM
  2. Bla1ze's Avatar
    Really old issue. Glad you figured it out though.
    09-18-18 01:31 AM

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