[chill636]

when i bought my 8800 it said blackberry enterprise server required....what is that?

[anon(153966)]

BIS - BlackBerry Internet Service = email service provided by the respective carrier; T-Mobile, AT&T, Verizon, Rogers, etc, etc...

BES - BlackBerry Enterprise Server = email service provided by a server ran by a company. For example by your employer...

[blang008]

What can you do if your company doesn't have BES? My new job doesn't have BES and I am going to be the only one using a blackberry, but I want to be able to access company email.

[anon(153966)]

You can try webmail from your device. Alternatively, see if you can forward a copy of your corporate email to your personal email account. But, replying to those email might prove difficult, i.e. the from email address would be different, etc. With GMail, you could add an alias email address...

ps: Welcome to CrackBerry.com

[ravenelje]

If I recall correctly, a corporate email using BIS sets up very similarly to a yahoo, Gmail or other POP account. Last year I was using a 7290 via T-Mobile and was able to receive corporate email by setting up my account on T-Mobiles website. There was a 15 minute delay, but I received my corporate email.

[ravenelje]

I am using both BIS and BES. I have the desktop software installed on my corporate laptop. Version 4.2.2 allows me to see the status of my device. It also tells me the time and date of the last message sent from my device.

My question is this: If BIS and BES work independently of each other, why is it that the status of my last message sent via Gmail shows up in the device status of my desktop software?

For the record, I verified that I did not accidentally send an email with my corporate account, and verified the time of the last message sent and received from my corporate account. I also did the same check via my Gmail account and it matched exactly the time in device status.

[anon(153966)]

To be honest I don't think the run independantly of each other...

The reason I say this, is I had to re-add my BlackBerry to BES today, and it seemed to make changes to my BlackBerry Pin Messenger. It sort of reloaded users I got rid of a few days again...

Strange that - am sure that BIS & BES actually work hand in hand more than we think...

Posted from my CrackBerry at wapforums.crackberry.com

[ravenelje]

Scary. I'd hate to think that my personal emails, innocent as the content might be, are actually ending up somewhere in my corporate enviornment.

I believe, and am hoping, that the relationship between BIS & BES stops short of content sharing.

[anon(153966)]

Well I checked the BES logs and nothing from personal (BIS) shows up...

Posted from my CrackBerry at wapforums.crackberry.com

[411monk]

To be honest I don't think the run independantly of each other...

The reason I say this, is I had to re-add my BlackBerry to BES today, and it seemed to make changes to my BlackBerry Pin Messenger. It sort of reloaded users I got rid of a few days again...

Strange that - am sure that BIS & BES actually work hand in hand more than we think...

Posted from my CrackBerry at wapforums.crackberry.com

They work hand in hand in the sense that both utilize the RIM infrastructure. They are 2 applications that pipe into the same infrastructure. In short, they are different methods to get your message into the same RIM / Blackberry network. From there it is processed by RIM to your end devices.

[audit]

The ONLY way that any BIS info will show up on BES is if the BES Admin's setup all outgoing e-mail to go through the BES.

[MiniBB]

I have been searching the forum and from what I have figured out... if you are running BES, you can invite someone to a meeting (via calendar). You are unable to send an invite of you are using BIS. Is this correct?

If it is, can someone explain the single user BES that is available thru the BlackBerry site?

Thanks -
Heidi

[geezee]

Wow! You are all so knowledgeable. I always wondered about this information and you answered all my questions! I do forward my work email (First Class Client) to my crackberry account. It works really well. But you are correct that the address is not the same.

[bnewman]

Im getting lost ...quickly!

If my device is connected via corporate BES, but i have BIS setup to foward all Gmail emails to my device. How do you reply to those emails via gmail? It automatically replies via my corporate mail account set up on Blackberry.

So people email me at gmail, but i end up replying via corporate, how can i manage both addresses from device?

[eyemabug]

When you are replying, before sending you go right on top of the message above the "TO:" field, you will see "Send Using:" -> on default it will always pick up the BES account however you can change this option to the BIS address. If you want the BIS account to always be your default address then go to Settings -> Advanced Options -> Message/Default Services -> Change it from Desktop to your BIS address

[budman]

I have the single user "enterprise express" and I can't get it to work right. It depends on who you get when you call support, what they have to say about it. I have 8830 USCellular

[majan29]

I'm hoping someone can put down a somewhat comprehensive post about how blackberry email works (if its already hanging around the forums somewhere can somebody point me to it?). At my IT dept's request, I've been looking at smartphones with windows mobile that can directly sync with a microsoft exchange server, but I really dig blackberrys. We don't have BES (and probably wont get it any time in the next decade), so I guess I'm out in the cold. Can someone comment on how much of a hassle forwarding corporate email to your carrier's pop email account is? Do any business users out there think that would be a security risk or a NDA issue? I get a fair amount of email that should probably be considered sensitive. Thanks for any help/advice you can provide.

[majan29]

oh nevermind, i suppose thats why they call this forum FAQ's... haha, found 101 lecture myself.

[Ripper44]

Hey guys, I have a question along the BES & BIS lines and hope you can help. I was given a blackberry by work and have set it up to receive work email and my hotmail. I get weird network messsages all the time and from what I am reading, its because maybe I installed BES on the Desktop Manager rather than BIS. My question is, how do I know which one I should be using? I am able to get work emails on my BB the way I have it set up now. Does that mean I am on BES?

If I switch to BIS to get rid of these darn error messages will I lose the work emails and the outlook contacts I now have going through the BB?

I know these questions probably seem basic, but I have been pulling out my hair trying to figure this out, and believe it or not, the IT guys at work dont seem to know if I am BES or BIS.........

[Sith_Apprentice]

BES - Blackberry Enterprise Server. It is a backend system designed for complete control over a corporations blackberries that integrates with a back end mail server (Lotus Domino, Groupwise, or Exchange). Usually your IT department will know if one of them is running this software server

BIS is basically the consumer internet and email solution that is hosted by RIM in conjunction with the carriers

[esatyawan]

If I dont want to subscribe to BIS, can I access email/internet via native internet with apn provided by my service provider.

the reason I want to do this is because data plan is much cheaper than BIS plan

[fred333]

Thanks for the info on the BES. I will have to look into it for my company.

[yellowvodka]

thanx for the info

[mbn66]

I recently purchased a Curve 8310 through AT&T, who is my personal cell carrier. My employer (a Korean company) has an enterprise server, but the only carrier that the server interfaces with in the US is Verizon. When I try to activate the enterprise server function on my phone, the application bombs out after a half hour, or so. I see the activation email being sent, but the server fails to respond. I was told that there is some issue with the server only working with Verizon accounts, and since I have AT&T, my IT people are scrambling to find a solution. How do I make this work?

[sniffs]

BIS only syncs emails. It does not reconcile to your inbox.

BES syncs emails/calendars/tasks and contacts and reconciles to your inbox.

There is a CAL license fee to add a device on a BES, usually either free (for company's on a contract), or $99 dollars.

BIS goes directly to the ISP then out to the inbox.

BES, the data goes through your corporate servers and is secure, it gets spam filtered/virus scanned (if your company has those features).

If your internet is content blocked, then it will be blocked on a BES device also.


You can get your corporate exchange email through BIS also, but for security reasons, your admin doesnt like this, I know I dont and I switch users who I find on BIS to my BES.. I can control the device, add IT policies.. on BIS, this cant be done.