1. AndersoOn1's Avatar
    i installed a new app on my phone (bb 8520) and it crashed so i done a hard reset, when the phone came on again there was a big empty battery symbol with a red cross over it, the loading bar came up andit only loaded aprox 3/4 of the way then stopped, i looked through the forums and it said that it was a possible OS problem and just to try using the bb suite to repair it or update, however when i try during the "reconnecting to JVM" part it said "application loader wasunable to reconnect with device, please re-connect with your device, enter the password, if required, and click retry. i have done this already several times, even trying to restart the process, it does not work.

    The phone is full charged

    Posted via CB10
    12-05-13 02:21 AM
  2. jaydee5799's Avatar
    Sounds like your device is nuked. There should be directions here for reviving it.
    12-05-13 07:32 AM

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