1. kaiser soze's Avatar
    Hey guys,

    so i swapped my 9700 at the att device support center this morning and i had a backup of my old bb on my desktop manager which i used to restore the new 9700 with and i while i have all my bbm contacts i do not see any of my groups.

    Any idea what's going on and how to fix it?

    09-23-10 01:14 PM
  2. the_sandman_454's Avatar
    Did you have the remote backup set up? If so you may wish to try using that option to restore your bbm list. The couple of times i ended up restoring or switching devices and my groups did not come back that is how i solved it.
    09-23-10 01:18 PM
  3. kaiser soze's Avatar
    Remote backup worked! THANKS!
    09-23-10 05:23 PM