1. dip0's Avatar

    I just bought an unlocked BB9900 and did a wipe.
    When I try to set up my emails (I'd like to add my gmail and an outlook one), I get a screen asking me to get an Enterprise account.

    I have no idea what this means and how I can get around it? The help section said something along the lines of I should get 2 options, 1 personal, 1 enterprise and if I get only the enterprise option I should contact IT - except I am a private person and therefore have no IT department?

    Much appreciate your help in setting up email accounts!
    01-07-12 06:52 AM
  2. SwitchBeach's Avatar
    You are getting that screen because you do not have an active BlackBerry Data Plan (BIS) for the device.

    You need to contact your carrier/service provider and get the proper data plan and then you will get the personal email set up option.
    01-07-12 07:09 AM
  3. dip0's Avatar
    Oh, I didn't know that, thanks, I'll call my carrier!
    01-07-12 09:06 AM
  4. Cadillaction's Avatar
    So it is not possible to pull email from gmail when connected to wifi only? Not on the browser I mean but rather in the BB message app
    01-24-13 05:14 AM
  5. SwitchBeach's Avatar
    No. You need a BlackBerry Data Plan.
    01-24-13 06:50 AM