i just upgraded to the bbm 5.0.0.57 and when i try to restore my contact list via email it never sends the email to my device and keeps "checking email status . . .". And when i try and restore it via media card im in the folder but theres no file to select even though i know its there
i just upgraded to the bbm 5.0.0.57 and when i try to restore my contact list via email it never sends the email to my device and keeps "checking email status . . .". And when i try and restore it via media card im in the folder but theres no file to select even though i know its there
i think it is related to their recent outage and statement advising everyone else to upgrade to .57. Or it is related to the upgrade itself. only time will tell...
Did you back up everything thru blackberry desktop manager before upgrading. that would be your best shot cuz if something goes wrong with the update you can always have your backup file with your bbm contacts and everything else backed up to.
Posted from my CrackBerry at wapforums.crackberry.com
Same issue here. Can get emails now but not getting the BBM email for the restore since all **** broke loose yesterday. Is this temporary or will it get resolved?
Same problem here, when I go to option->restore->restore using email, it says Please try again later. You are currently being registered with the Blackberry Messenger Service. This is an automatic process that will complete in a few minutes. Well... it's be half day, that's a lot of "few minutes"
after installing the .57 version were you directed to restart the device?
Have you tried to use DM to restore them?
Has a battery pull been done?
Mine went through without a hitch - downloaded the .57 >prompted to restart >accepted the user agreement > all contacts were still there. Took about 5 mins. Not sure why it's not working for some, but maybe this info will help.
Same happened to me too. Also, I can't send a contact by messenger anymore. The "send to messenger contact" when on an address entry does not appear anymore just "forward to messenger". Did a battery pull and it doesn't work.