I have lost my BBM icon on my phone.. I was on BBM and it told me there was a download ready and I think I hit Ok then I had a call and other stuff..
It is gone.. I have no Icon... I looked in apps apps and it says i have it but there is no sign of it.. I asked a contact to invite me .. I thought it might show up.. No luck.
I then went into BB apps and tried to download the new version and it said downloading then instaling but has just been sitting there for over 20 mins or so so I tried again and the same thing..
PLEASE CB FRIENDS I REALLY NEED IT.. I have a very good friend who is deaf and this is the only way we can talk I need it back .... someone help me get it back
I like to get it back with all that was on it .. but at this point I just want it back..
I had the 5.0 version,... If that matters.. They say there is a newer version is that better or should I just stay with what I had.
That should be the correct settings. You can see if the icon is hidden (menu>show all/hidden) If that's not it, I would delete BBM and reinstall it from blackberry.com/messenger from your BB's browser.
BlackBerry Messenger is a native applications, it is part of the BlackBerry OS.
Unforuntaly, it appears the version you have attempted to install in not intended for use with your 8330 BlackBerry.
Fortunatly, it is simple to correct the problem. BlackBerry Desktop Manager and Applications loader will prompt you to remove the offending code and replace it with the original BlackBerry Messenger.
(tip: you will need to install the correct BlackBerry Device software.)
BlackBerry Messenger is a native applications, it is part of the BlackBerry OS.
Unforuntaly, it appears the version you have attempted to install in not intended for use with your 8330 BlackBerry.
Fortunatly, it is simple to correct the problem. BlackBerry Desktop Manager and Applications loader will prompt you to remove the offending code and replace it with the original BlackBerry Messenger.
(tip: you will need to install the correct BlackBerry Device software.)
Ok I am so lost could you tell me step by step please.. thanks you guys for trying to help me I really need it back.. Now the 5.0 was working great no problems. it said it has a 5.0.something..
permissions are correect. agreed to reinstall from bb web site, is best interest. so were you able to redownload the app or did you find it in the phone?
THIS IS BETA SOFTWARE, INSTALL AT YOUR OWN RISK. I WILL NOT BE RESPONSIBLE FOR ANYTHING LOST. MAKE SURE TO BACK UP YOUR PHONE FIRST. I BRICKED MY PHONE YOU COULD TOO.
Saturday, July 18th, 2009 ...
That was pre-release code Plunk'. The final released version is on App World now.
It has occured to me, the simplest way to proceed is to open BlackBerry App World, select BlackBerry Messenger. It should recognize the version conflict and replace it with the correct version.
Backup plan, do it manually from the Desktop Manager.
When I tried do it from the BB app world it was taking for ever.. It did tell me that I had BBM already and did I want to replace it I did say yes.. It was downloading then it said instaling ..then it was taking for ever. How long does it take to a app on the phone. my other ones only took a few mins..
OK guys I am trying to download again.. Now but it is not doing the version I wanted it is doing 5.0.7.. is this a big app and does it take a long time to download.
If the download works will I have all my contact still in place ? please say yes
...
If not, you mentioned you have made a data backup. You can recover your contacts with Advanced Restore, if needed.
I think you have it aced now....
In BlackBerry Desktop Manager, select Advanced Restore. Open your most recent backup (File / Open ....). Select BlackBerry Messenger and click on the >> button.
That will restore only your Messenger contacts.
In future, your contact list will be save by BlackBerry Messenger and will auto update when needed.