1. Kardashian's Avatar
    Hey all

    Got my new 9700 yesterday and had to wait 24 hours for O2 to add the BIS bolt on.

    Woke up this morning to find the message that says my Blackberry wireless device has been registered.

    However, anything data related (Facebook, BBM, Windows Live) will NOT work. I can use the internet, but its WAP only.

    So far I have:
    • Removed service books
    • Hard reset
    • And re-registered on the 'Routing table' option


    If I go into Manage Connections, it says BIS is NOT connected.

    So why do I get that message that says my handset has been registered onto the network?

    My old BIS username and password don't work, so I've tried to 'Create a New Account' on the o2 UK BIS website, and I get the message saying my handset isn't registered on the network.

    On a side note, not that this matters yet since I can't even use the browser, I have no Search bar.

    Thank you and I hope someone can help me
    12-25-09 04:32 AM
  2. lector's Avatar
    i have the same problem have u been able to fix it?
    01-14-10 11:18 AM
  3. shansmi's Avatar
    Is this an O2 thing as TMO and old blue have this done before you leave the store?

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by shansmi; 01-14-10 at 11:59 AM.
    01-14-10 11:52 AM
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