1. kcolpdarb's Avatar
    my wife has a 8330. this morning she noticed when she'd get a new message on bbm, the little red star would not show up. she's done a battery pull with no change. any ideas?
    01-19-10 10:36 AM
  2. Roweazie's Avatar
    this happen to messages sometimes. to clear it, connect the BB to the Desktop Manager > Go to Back Up and Restore> select Advance> scroll down to BlackBerry messenger and delete/clear messages, and that icon will be remove (make sure your deleting the messages & not contact)
    Last edited by Roweazie; 01-19-10 at 10:57 AM.
    01-19-10 10:53 AM
  3. kcolpdarb's Avatar
    thanks but you may have misread the problem. the red star does not show up. it is not there when she gets a message.
    01-19-10 04:33 PM
  4. docsmody's Avatar
    I would try uninstalling BBM and then reinstalling it.
    01-19-10 06:35 PM