1. AprilArchambeau's Avatar
    I just got another Tour, and have since noticed when I installed my os and hybrid that some contacts are grayed out. I KNOW 4 of them have the newest BBM, they are not grayed out. But everyone else that does not have it is grayed out and when I try to send them a message it says they do not have me as a contact, anyone else have this problem?
    12-17-09 05:45 PM
  2. ebedoun's Avatar
    not a problem here. Most of my contacts are still running bbm 4.6 or 4.7
    12-17-09 06:00 PM
  3. BlkBryAddict's Avatar
    Nope. No issues like that here. A few of my contacts still yet to upgrade but no issues.
    12-17-09 06:03 PM
  4. AprilArchambeau's Avatar
    Weird, I just called BB tech to ask them about it and it said the wait is more than 15 minutes, at the beginning it said if you are calling about your Blackberry we are aware of the issue affecting all carriers in North America and we are working with research in motion to correct the problem, wonder what that is about?
    12-17-09 07:05 PM
  5. BlkBryAddict's Avatar
    Read the threads. BIS been down most of day?
    12-17-09 07:33 PM
  6. pkcable's Avatar
    Moving to BB Native Apps
    12-17-09 07:40 PM
  7. rmcmann's Avatar
    Another quick solution, get your contacts to upgrade.
    12-18-09 02:07 AM
  8. Xopher's Avatar
    What version are they running?

    They stopped supporting earlier this week. Could it be those are the people getting dropped from your list?
    12-18-09 06:14 AM
  9. AprilArchambeau's Avatar
    Yea I know those people have BBM 5, just not the newest one.
    12-18-09 10:36 AM
  10. mrlight460's Avatar
    Bump for OP... I'm curious about this as well.
    12-18-09 11:21 AM