1. mizzsunshines2's Avatar
    I have the blackberry curve 9330 and last night i couldn't remember my password. It got to my final attempt to enter it and i messed up, so all my information was erased. I got my contacts back but it wont let me enter my email. I went to setup wizard and i click Email Account, it has a little black box that loads for a second and then disappears. Nothing happens
    Next i tried going to Email<option< Email Account Management. Everything blank except a black box saying "Unable to open email setup application. Contact your wireless service provider.
    I already called verizon and since im under 18, they said to call back later to get one of my parents on the phone. Ive already tried pulling the battery out. Is there anything i can do?
    I also have everything paid for in this account, since everything was 100% fine yesterday before the information wipe.
    08-26-11 10:46 AM
  2. Duvi's Avatar
    If you have the BIS account info (username and password), set it up online on Verizon's BIS website.

    updated your title.
    08-26-11 11:14 AM