1. ftlengage's Avatar
    The story is simple- grabbed a used Curve 9300 to cure nostalgia, and I can't add a personal e-mail. I'm stuck in an enterprise activation. The fun part, however- I don't have an IT policy installed, I've checked and confirmed. (OS 6)

    What could be the trouble?
    11-17-14 01:11 PM
  2. MobileMadness002's Avatar
    do you have BIS on your servicelan?

    Z30STA100-5/, I missed you.
    11-17-14 01:17 PM
  3. thomascgty's Avatar
    Does it have a setup option for Internet email?

    Not sure if that is available on yours but it is available on mine.

    Sent from my BlackBerry 9810 using Tapatalk
    11-17-14 01:22 PM
  4. Jimberry Storm's Avatar
    Might be a previous owner IT policy, see if you can contact seller to get you off the system, or find out if it ever was. If not check for the BIS
    11-18-14 09:27 AM
  5. NamelessStar's Avatar
    if a blackberry is not taken off the BES properly and just wiped it will stay with an IT policy. There are only 2 ways to remove an IT policy 1 is to re-add it to a BES and take it off cleanly, 2. is using desktop manager to perform a reset to factory command.

    KB18998-How to reset the BlackBerry smartphone to factory defaults
    - reset to factory KB
    11-18-14 09:37 AM
  6. 1magine's Avatar
    There are at least a half dozen tools to wipe an IT policy from a legacy device. Please see this post: http://forums.crackberry.com/tips-ho...y-phone-81401/
    11-18-14 09:39 AM
  7. MobileMadness002's Avatar
    Well, they have not come back for assistance, I consider this topic resolved or at least dead. Time to unsubscribe.
    11-20-14 04:04 PM

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