How To: Update PRL on Sprint running 5.0 (leaked OR hybrids)
- I've seen quite a few people lately that have been having trouble updating their PRL with 5.0.0.230 (or any of the hybrids also)
Here's what you need to do.
1. Dial *2 and get customer service on the line.
2. Ask the Customer Service rep to update your PRL for you.
3. Wait about 5 mins and call *2 again.
4. It should tell you that sprint is updating your roaming list.
5. You should hear a couple beeps or it will tell you that it has completed the update.
6. Hang up, then dial #4357* and hit "Send"
7. A screen will pop up with a "Status" screen.
8. Scroll down till you see "PRL Version"
9. It should say 60657 for your PRL. That is the latest PRL for sprint right now.
10. Done haha.
IF THIS DOESN'T WORK, I RECOMMEND INSTALLING THE 5.0V7.11 HYBRID. My PRL would say 0 all the time when I had .230. After installing the hybrid overtop of it, my true PRL showed.
This process is the same for people NOT running 5.0 too. But you won't need to do this on 4.7 because you can manually do it from your phone without calling CS by going in your mobile network options > Berry button > update PRL.Last edited by eric02SpecV; 11-28-09 at 12:20 AM.
11-27-09 05:32 PMLike 0 - I've seen quite a few people lately that have been having trouble updating their PRL with 5.0.0.230 (or any of the hybrids also)
Here's what you need to do.
1. Dial *2 and get customer service on the line.
2. Ask the Customer Service rep to update your PRL for you.
3. Wait about 5 mins and call *2 again.
4. It should tell you that sprint is updating your roaming list.
5. You should hear a couple beeps or it will tell you that it has completed the update.
6. Hang up, then dial #4357* and hit "Send"
7. A screen will pop up with a "Status" screen.
8. Scroll down till you see "PRL Version"
9. It should say 60657 for your PRL. That is the latest PRL for sprint right now.
10. Done haha.
This process is the same for people NOT running 5.0 too. But you won't need to do this on 4.7 because you can manually do it from your phone without calling CS by going in your mobile network options > Berry button > update PRL.11-27-09 07:47 PMLike 0 - I've never restored my service books and I've always had the problem of not being able to update my PRL.
Either way, this "how to" is for anyone who's having trouble updating their PRL after going to 5.0.
Thanks for the heads up though! That may help people who are about to jump to 5.011-27-09 07:47 PMLike 0 -
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- The only reason you need to update your PRL anyway is if towers are updated / subtracted.
According to the person I asked at Sprint, PRL's are automatically updated each billing cycle. I'm not convinced that the PRL reading 0 means squat...I certainly haven't seen any negative affects to my service.
Perhaps this is all concern over nothing?11-28-09 07:57 PMLike 0 - The only reason you need to update your PRL anyway is if towers are updated / subtracted.
According to the person I asked at Sprint, PRL's are automatically updated each billing cycle. I'm not convinced that the PRL reading 0 means squat...I certainly haven't seen any negative affects to my service.
Perhaps this is all concern over nothing?
I agree 100%...Leaked OS/Hybrids users not familiar with {trial and error} or {touch and go}...I wasnt at one of time...!!!
prl read "0" no worries..!!
When a PRL shows up as "0" that doesnt mean you have no PRL or bad PRL. Its just default to "0" it isnt bad at all. 5.0 OS's dont recognize current PRL after installation, so it defaults to show a "0". If the PRL is really "0" that means no web,emails,mms,sms,talks. If you cant update PRL, no worries you still have a new good one.Last edited by bluelaser; 11-28-09 at 08:49 PM.
11-28-09 08:41 PMLike 0 - Ok, so reinstalled my OS without restoring service books so that I could to OTA PRL Updastes. This function is now working great. However, while reading an email today I clicked on "more" to get rest of the email and I got a message "More request cannot be completed. Service book information not found" So now what?11-29-09 07:07 AMLike 0
- Ok, so reinstalled my OS without restoring service books so that I could to OTA PRL Updastes. This function is now working great. However, while reading an email today I clicked on "more" to get rest of the email and I got a message "More request cannot be completed. Service book information not found" So now what?
As you can see from the posts above, you cannot keep your PRL even if you don't restore your service books running 5.0 - the PRL will revert to 0 after a battery pull but it does not seem to affect your reception at all (meaning, don't worry about it being 0).11-29-09 10:01 AMLike 0 -
The only reason you need to update your PRL anyway is if towers are updated / subtracted.
According to the person I asked at Sprint, PRL's are automatically updated each billing cycle. I'm not convinced that the PRL reading 0 means squat...I certainly haven't seen any negative affects to my service.
Perhaps this is all concern over nothing?
Ok, so reinstalled my OS without restoring service books so that I could to OTA PRL Updastes. This function is now working great. However, while reading an email today I clicked on "more" to get rest of the email and I got a message "More request cannot be completed. Service book information not found" So now what?
Go to: Email Settings/Log In/menu key/Service Books/Send Service Books.11-29-09 11:54 AMLike 0 -
[paraphrased from a post by 1 2 MaNy]Last edited by SofaKingKev; 11-29-09 at 02:54 PM.
11-29-09 02:52 PMLike 0 -
If you install Sprint SmartView, click "tools", then "mobile info" from the application while your phone is connected, it will tell you what PRL you have loaded.11-29-09 05:06 PMLike 0
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How To: Update PRL on Sprint running 5.0 (leaked OR hybrids)
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