Anyone know how to do this for an Enterprise option?
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Anyone know how to do this for an Enterprise option?
Good advice, I tried it, still no dice. Followed the steps in the thread: set up a BB account via handheld, tried to log in to the VZW BIS
and I still keep getting "username/password doesn't exist" error.
I tried to "recover password" and got an email ON MY VZW BB account that said the account doesn't exist.
How could the account not exist if I get an email on the BB???
Anyways, I emailed VZ tech support and described the problem.
all i want to do is get rid of that sig from ****!
stay tuned for more frustrations!
Thank you!
The handheld device won't let you edit the signature either, if it's a hotmail or comcast account. The signature is grayed out, not available for editing.
If one logs into BIS from a PC you can edit the signature of your email accounts...
I've just tested it with AT&T and T-Mobile...
Ok, I've read a lot of threads and done a lot of searching, but can't get rid of the signature.
I have an 8830 WE and my carrier is Verizon.
I tried going to the http bis.na.blackberry.com/html?brand=vzw site, however after trying to request my password it just says I have to "use you device to access Blackberry Internet Service". Of course it does not tell me how to do this.
I've read several of the posts here, but none seem to apply to me. I don't have an "E-Mail Settings" other than if I go Messages -> Options -> E-mail Settings, but even then I can only edit confirm delivery, confirm read, send red reciepts.
Can anyone help? If I could just figure out the cryptic method for logging into the Blackberry Internet Service from the 8830 itself and not the web site (and I'm talkin' blow-by-blow directions) I think that would do it.
THANKS!!!
Type the address into the browser on your BB and log in that way...
ahhh thank you! i didnt know how to get rid of it at all!
I try to login to my BIS but it says that http isn't available and to use my device to log in. I try to use the browser and the edit sig is not an editable option.
I figured it out!! Hopefully this works for other Sprint users. If you are unable to change your email signatures on your device, and can not login to sprint.blackberry.com from a regular computer, then try this.
1) Download the Opera Mini web browser, operamini.com. This is a much better browser than the BB browser and functions more like a standard web browser.
2) Start the Opera browser and point the browser to sprint.blackberry.com.
3) Login using the same user name and password you set up on your BB handheld when you attached your email address to the BB (in the email settings application).
4) Once logged in, scroll down the page about 3/4 of the way and select the icon that looks like a pen and a piece of paper. It is the first icon in a column of 3 icons.
5) Scroll down to the signature text box and erase or change your signature.
Good Luck!
OK YOU ARE THE BOMB! THANK GOODNESS I DIDN"T HAVE TO CALL THEM!
I had the same issues logging into to change the signature. I called Verizon and this is how I fixed it...
On the BB go to options/status/ and get your pin....
go to blackberry.com/go/vsw and select forgot password. Then type the pin in the pin line and verizon will send you your login and passowrd.
After you log in, select email accounts/edit...
Hope this help
try rogers.blackberry.com. Worked good for me.
FYI
You can NOT use Firefox to do this. It worked with IE and Safari.
thanks
fvf
Hi. I have Verizon service. Do you know if this instruction works for Verizon? I cannot log into website, and the handheld does not permit me to erase the signature.
kcaspari,
This does work for Verizon as I just edited my signature. I needed to read the helpful tip from reconstrukt at the top of page 2 of this thread. Actually, I read it twice, duh! THANKS reconstrukt!
Omahahaha
New BB user and loving every minute of it!
I just want to say thank you! :) You are so wonderful for giving these directions...you have no idea how long I've been trying to figure this out. YOU ROCK!
:) I just wanted to say thanks. For months I have been trying to change that, and it worked just fine.
T-Mobile Rocks :D
Jet66, you're correct!! Everytime I try to log in on Verizons page with my log in name, it says I have to do it from my phone because of some type of HTML problem or something. If its not that, it will go to Sprints Blackberry internet service site. I'm lost and the bad part about it is that I've had a Berry for 4 years and that is whipping my behind. Anymore suggestions anyone?? I'll prpbably call customer support in the morning.
Posted from my CrackBerry at wapforums.crackberry.com
In the messenge page, chose options>email settings>Use Auto Signature, delete the Sent by my Blackberry and type in your own Signature.
In the messenge page, chose options>email settings>Use Auto Signature, delete the Sent by my Blackberry and type in your own Signature.
I am using a BB 8310. I created a username for the AT&T browser settings. I signed in and when I tried to delete the sig it just kept kicking me back out to the settings main page. When I clicked the help ? Next to the sig it kept bringing up a page could not be found error. Do I need to use a pc browser to edit the sig? Thanks in advance.
Posted from my CrackBerry at wapforums.crackberry.com
Ok sorry I missed the part about having to use your pc browser.
I've been trying for two days to log into the following url
"it won't let me post the url for cingular/at&t and BIS" (apparently I've not posted enough)
and have been receiving the following error
The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.
What is going on here?
That is pretty interesting. I would think there might be a block on that url or something.
Verizon users: Finally, getting rid of the signature worked thru help on this thread. I thought I already had a user name and password since I'm using comcast and hotmail on my BB. So, I emphasize the moderator's comments on creating the user name thru the BB. I then followed instructions in this thread on "email setup" on my BB, and I finally changed the signature on the internet.
Allright, I got my new 8130 from sprint last week. Today I tried taking off that auto-signature and add a few more email addresses. Well, I can't seem to remember my user name. What can I do about this. Please help!
Thanks.
This was mentioned before, but worth mentioning again. You must create a user account. I have 8130 Pearl and for me, You go to Email Setttings and from there you click on the "Create User Name". This will allow you to access the settings from a HTML browser. You will have verify your email address passwords so make sure you have those handy.
Once you have done that, you go here.
My first post, so I could'nt type the http://bis.na.blackberry.com/html?brand=vzw
Also, from the BlackBerry, you should be able to go to 'Setup Internet Mail'. That takes you to your BIS account, WITHOUT you having to login. Albeit, it only works with certain carriers, and only on BIS 2.4 and up, I believe...
For US Cellular:
I found that I could not access their webiste from my PC, only from my BB, so they have their site access locked down. Not to worry, you can still edit the signature.
Using the Opera Mini brower, I was able to go out to uscellular.blackberry.com and sign on from there. The rest of the directions worked like a charm.
I didn't try it with the BB browser. I had a feeling that the website would detect my BB and bring up the standard BB page, which would not give the ability to edit the signature. Using Opera Mini did the trick, though. :)
How do I do that on a BES account?
my cousin just got his BB from his company
I have been struggling for two days to eliminate/modify the default signature at the end of my mobile email through my VZ 8830. I found this forum through Google and you guys have saved me several more hours of aggrivation!! Thank you all for your help!!
I followed all the instructions, even deleting the signature through the BIS site, yet I still can't get rid of it. What gives?
Posted from my CrackBerry at wapforums.crackberry.com
excellent! thanks for the info. that always annoyed me.. even if i wasn't the one getting the email.
If you guys cant figure out how to get this to work on your own, just call your service provider and they have administrator access to all BIS accounts and they can do it for you. For you guys its called webclient, for the tech support people they have access to webadmin... much more powerful.
My experience:
sprint.blackberry.com
- works from BB opera mini, allows editing of signature field
- works from Firefox 2.0.0.12 from Windows XP
- does NOT allow me to log in from IE under Windows Vista
bis.na.blackberry.com/html?brand=sprint
- does NOT allow me to log in from IE under Windows Vista
- allows log in from Opera mini, but does not allow editing of signature field
- allows log in from native BB browser, but does not allow editing of signature field
Thanks for the detailed instructions! I finally got mine working right.
After creating the user name, it worked perfect on the bis.na site...:D:D
thanks
i managed to edit mine
I had the same experience on the AT&T site. I closed the page, then logged onto it again, and magically the message didn't appear and I was able to edit out the pesky "signature" advertising AT&T and BlackBerry.