03-14-12 06:29 AM
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  1. Reed McLay's Avatar
    Memory Optimization Procedure (MOP)

    Our Consumer BlackBerrys come packed full of features, samples, themes and support for highly sophisticated communications. It makes for a great, out of the box experience. It also represents the working limits of the device. The geeks had to stop somewhere, or there would be no free memory at all.

    In order to run smoothly, our 'berrys needs roughly 12,000,000 of free space. If it drops much lower, built in low memory programs kicks in and cleans up. It does a great job, clears out all it's temporary files, but it doesn't stop there. It also clears out logs files, messages and past calender entries.

    The best defence is a regular back up. The cure is removing the memory consuming stuff.

    The simplest way is to do in stages:

    CrackBerry 101 contains well documented instructions for the on device work.



    Slightly more difficult

    Full Bore Custom configurations



    Install Media Card - 5+ Mb

    When you have a Media Card installed, Open Media / Options.

    Set Device Memory Limit to 12 Mb and Reserved Pictures Memory to 0 Mb.

    (Tip: v4.5 allows you to set DML to 5 Mb. No observed impact on moderate size video playback.)

    These setting free up reserved space when no media card is available.

    Remove unused Applications

    From your BlackBerry home screen, Options / Advanced Options / Applications ...

    Select a candidate for removal and press the Menu key to pop up: View Properties / Delete.

    If you choose to delete anything, your device will restart and yield a higher File Free.

    Do not interrupt the Re-Start.

    MaxMem on your device, goto http://www.berrycoder.com/maxmem.jad to start the download and automatic install.

    This OTA utility will recover quite a bit of additional space, comparable to the advanced steps. Don't forget to delete it when you have finished.

    MaxMem must be used with caution, particularly the option to remove Themes. There is no provision for restoring them many optional themes use them for resources. If you go too far, you will have to complete the steps under Better to restore a missing theme.

    If you intend to use a third party theme, do not remove the original themes until you have established what dependency exist.

    (Tip: When not to use MaxMem: MaxMem Issues)


    (Tip: v4.5 OS has a different naming system for the sample images, it will not delete them.)



    Curve 8330 information.

    You will need a Windows computer connected by a mini USB cable.

    1. Install the BlackBerry Desktop Manager.

    This was supplied on your BlackBerry CD. If it is not available, you can download the most current version.

    (Tip: Install this first and verify your BlackBerry connection. Run Backup/Restore to save your current settings and data.)

    (Tip: If you choose to install BlackBerry Desktop Manager, choose "Custom" install and un-select Roxio Media Manager. It will speed things up, a lot.)

    2. Install the BlackBerry Device OS software.

    This is the most challenging and critical step.

    Choose the correct Carrier from this list:

    BlackBerry - BlackBerry Desktop and Device Software Download Sites

    Select the model specific BlackBerry OS and download the file.

    (Tip: The next couple pages are a little challenging to navigate. Click on the "Next" button and select the "Download" link. BlackBerry requires you to complete an identification form, make sure you select the "I confirm the information set out above is accurate and current: Yes No" button. Do the same at the Terms and Conditions page.)

    (Tip: If your carrier does not list your device, you can choose from any other carriers OS. There is one additional step:

    Windows XP: Start / Search ... / VENDOR
    Windows Vista: Start / VENDOR

    Caution:XML is also the extension used by Microsoft Excel. Double check by verifying the path:

    C:\Program Files\Common Files\Research In Motion\AppLoader

    Delete this file and it will install correctly on any matching device.)


    When presented with the options, select "Save".

    After the download has completed, select "Run". Doing the installation from a saved copy is much faster and more reliable then attempting to combine in a single step.

    Revision log and Credits moved to post #4.
    Last edited by Reed McLay; 12-18-08 at 04:59 PM.
    05-09-08 09:47 PM
  2. Reed McLay's Avatar

    Check your OS installation:

    Windows Vista :Start / Control Panel / Uninstall Programs
    Window XP: Start / Control Panel / Add or Remove Programs

    If all went well, you should see both BlackBerry Desktop and BlackBerry Device software.

    If they are both present, you are ready to proceed.

    If BlackBerry Series Wireless Handheld is missing, Step 2 still needs work.

    Update: CrackMem by Pete6 is designed to simplify the following process.

    3. Start BlackBerry DeskTop Manager / Applications Loader.

    With Applications Loader, you can do most of your memory management chores.

    This is where you manage languages.

    You chose a default language when you first started your device. If you only need your default language, make sure all the rest are un-selected. If you need additional language support, French in Canada for example, add it here.

    This is where you manage your installed software.

    BlackBerry Attachment Service - 290 Kb

    Attachment Services

    Attachment Viewing
    Get all the information you need while you're on the go with the ability to open and view email attachments on your BlackBerry device, whether you have integrated your device using BlackBerry Internet Service™* or BlackBerry Enterprise

    Popular Attachment Format Support
    Microsoft� Word
    Microsoft Excel
    Microsoft PowerPoint�
    Corel� WordPerfect�
    Adobe� PDF
    ASCII documents
    HTML attachments
    Images: JPG, BMP, GIF, PNG and TIFF
    File types listed above archived in .zip format ...
    Required for viewing attachments in e-mail. Most of the time, you want this installed.

    BlackBerry Maps - 640 Kb

    View maps and receive directions on your BlackBerry� smartphone using BlackBerry� Maps*. This application allows you to find businesses, restaurants and more by entering addresses and viewing their locations on maps, quickly and conveniently from virtually wherever you are. BlackBerry Maps can also provide a visual route and step-by-step instructions to help you get to where you want to go. ...
    Required for GPS enabled devices using BlackBerry Maps.

    BlackBerry MDS Runtime - 799K

    Provides the ability to access BlackBerry MDS applications and services.

    BlackBerry� Mobile Data System (BlackBerry MDS) v4.1 is an optimized application development framework for the BlackBerry� Enterprise Solution. It can dramatically reduce the amount of time and resources required to develop and deploy wireless applications for mobile workers. BlackBerry MDS allows organizations to deliver corporate data wirelessly, leveraging the same proven push delivery model and advanced security features used for BlackBerry email.
    If your device is not connected to BES and your IT department is not creating their own content, un-select it.

    BlackBerry Messenger - 260 Kb

    Instant Messaging

    Take your instant messaging with you. Instant messaging (IM) applications on BlackBerry� smartphones1 keep you in touch with your IM contacts—no matter where you are or what you’re doing.

    Enjoy many of the instant messaging features you already enjoy on your computer on your BlackBerry smartphone, including:

    A familiar user interface
    Availability status
    Contact access and management
    Notifications to tell you when you receive a new message
    Emoticons that help you express yourself
    BlackBerry Messenger is the core of the IM application.

    DOD Root Certificates - 62 Kb

    Load DOD root certificates into the trusted key store.

    The DOD issues their own client and server certificates rather than rely on a commercial entity's infrastructure. As aristotle said, the DOD's root CA's aren't installed in most browsers by default. However, the root CA's can be downloaded from several DOD websites ...
    Department of Defence credentials.

    BlackBerry S/MIME Support - 2 Kb

    S/MIME Support Package

    Confidentiality. Integrity. Authentication. Non-repudiation. BlackBerry� Enterprise Solution with the S/MIME Support Package* increases the already high level of security provided by the BlackBerry� solution. It incorporates device and desktop software components and BlackBerry� Enterprise Server Client Access Licenses (CALs) to provide organizations with extended security features ...
    This is BES specific and related to higher levels of security.

    BlackBerry Sample Video - 2502 Kb

    This is where you gain your best memory increase, get it off your device memory.

    BrickBreaker - 267 Kb

    For some, it will be keeper.

    Help - 160 Kb

    This is the same content you have in your BlackBerry Users Manual. It is included on your BlackBerry CD or you can download the PDF files to your computer for full reference.

    Memo Pad - 21 Kb

    Handy little utility, but it stores everything you enter in device memory.

    Tasks - 48 Kb

    If you are using it, remember it is also using device memory.

    Device Data Preservation This is where you control wiping or updating your device.

    "Finish" to continue the process of rebuilding your device.

    This will take a while. After the BlackBerry Device software loads, it will typically take 30 minunits for the BlackBerry to restart.

    Do Not Interrupt Startup.

    Check your File Free memory right after startup. Depending on your device model and the changes you made, you can expect to see 20+ Mb of free memory.
    Last edited by Reed McLay; 09-22-08 at 05:59 PM.
    05-09-08 09:48 PM
  3. Reed McLay's Avatar
    Slightly more difficult:

    Application Loader does most of the work, but there are some things it does not touch.

    (Tip: CrackMem replaces the following instructions)

    Use Windows File Manager to navigate too:

    Start / Computer / C: Drive / Program Files / Common Files / Research in Motion / Shared / Loader Files ...

    These are device directories. Continue navigating too: Device / Java

    This directory contains the files used to build a new OS.

    Wall Paper - 2 -3 Mb (device dependent)

    net_rim_bb_media_240 x 260_b.COD

    (Tip: v4.5xx has renamed the file to net_rim_bb_medialoader_320x240_b )
    (Tip: v4.5xx has been further updated, the preloaded images are no longer supplied, but a much small file: net_rim_bb_medialoader_folders_XXX x XXX_b.cod (63 Kb) is now present to support custom folders. This file should be left on the device.)

    The best way to handle them is to move them to a separate directory.

    Create a new directory labeled "Removed Files"

    Select the COD file and File / CUT (ctrl+x)
    Navigate to the Removed Files directory and File / PASTE (ctrl+v)

    This will remove all of the pre-installed wall paper, leaving you with a default background.

    (Tip: Folder Edit: Removing these files will have an impact on custom folder selection. )

    Installing a SD micro card of 1-4 Gb is a very good idea. There are many sources of Wall Paper that can be downloaded to the Media card. Once it has been installed, use Media Center to view the picture. Option will pop up a list including "Set as Home Screen Image".

    Themes - 300 Kb each typical

    Themes are supplied by BlackBerry and the carrier. Each device is carrier branded during manufacture, the branding controls the loading of specific theme components. Carrier themes can be removed.

    Native BlackBerry Themes:


    (tip:If you intend to use a third party theme, do not remove the original themes until you have established what dependency exist. )

    Push To Talk - 341 Kb

    This feature is only installed on AT&T branded phones. Other carrier brands can ignore this instruction.

    If you are not using it, remove these files:


    Pearl specific fonts

    Pearl Font Tips

    Run Applications Loader to install the changes.
    Last edited by Reed McLay; 11-12-08 at 10:35 AM.
    05-09-08 11:08 PM
  4. Reed McLay's Avatar
    Full Bore Custom configurations:

    Application Loader manages non-core applications. If there are applications that you will not be using, removing them will free up more memory.

    In the following directory, you can select out the modules that make up core applications. Removing them will prevent the application from being installed.

    Voice Activated Dialing - 600 Kb

    (Tip: Removing VAD will prevent Options / About from displaying correctly. A small price to pay.)

    Password Keeper - 36 Kb

    Run Applications Loader to complete the changes.

    If there are other applications you want to remove, verify which modules are used with:

    Options / Advanced Options / Choose an application.

    Use the options button to pop up View Properties. Modules are listed that make up the application.

    Keep in mind, other application may share modules.

    (Tip: Quincy and other diagnostic software: Dealing with Quincy

    Be prepared to restore some of them if you run into problems.



    Version 1.0
    Version 1.1 Add check installation instruction and wall paper advice.
    Version 1.2 Add link Recover Dead Device to Full Bore Custom.
    Version 1.3 Redefine Simple and add Better. Revise to require Windows in Better.
    Version 1.4 Add Tip for lack of carrier support.
    Version 1.5 Correct BB Messenger comment.
    Version 1.6 Include PTT content.
    Version 1.7 Include Media card settings in Simple.
    Version 1.8 Correct media file names.
    Version 1.9 Folder Edit tip.
    Version 1.10 Clarify PTP instruction.
    Version 1.11 XML caution.
    Version 1.12 Device Data Preservation.
    Version 1.13 Link to BlackBerry 101 Memory essay.
    Version 1.14 8330 Information.
    Version 1.15 v4.5 updates.
    Version 1.16 MaxMem update.
    Version 1.17 Pearl font tips
    Version 1.18 CrackMem by Pete6.
    Version 1.19 Quincy tip.

    Credit to John Clark for the inspiration.
    Pete6 for ongoing support.
    Jayden0606 for v1.7 inspiration.
    D Town for v1.8 proof reading.
    JeffH for the v1.9 folder edit tip and continued support.
    shorynot for the v 1.12 DDP feedback.
    ujackson for the 8330 information.
    sphynx for the MaxMem information.
    mrhappy123 for the Pearl font tips.
    Bmcclure for the Quincy tip and continued support.

    Let the support begin.

    Last edited by Reed McLay; 11-08-08 at 12:53 PM.
    05-09-08 11:08 PM
  5. carmenpilar's Avatar
    I don't see any of that on my desktop manager. I see them on my phone but not on the desktop. I think something is missing......
    05-10-08 10:14 AM
  6. jeffh's Avatar
    Some of the functions and programs you are seeing in Reed's list only show up in Application Loader after you've installed your device's OS on your PC. You have to install the OS on your PC before you can remove those functions from your BB.
    Last edited by Reed McLay; 11-08-08 at 12:55 PM.
    05-10-08 10:40 AM
  7. carmenpilar's Avatar
    I did this 3X from the Tmobile website and from the CD and they still don't appear. I don't know if there is something in my PC that is blocking it.
    05-11-08 09:00 AM
  8. jeffh's Avatar
    When you performed Step 2 in Post #1, what OS Version did you get? For the Pearl 8120 from T-Mobile, it should be, according to the T-Mobile page. I don't own your device, so I can't verify that. I'm just trying to help you verify that you did get the correct OS installed on your PC.
    Last edited by JeffH; 05-11-08 at 09:19 AM. Reason: added OS Version
    05-11-08 09:07 AM
  9. carmenpilar's Avatar
    it says Is this the latest and the greatest?
    05-11-08 10:27 AM
  10. jeffh's Avatar
    it says Is this the latest and the greatest?
    No. According to the T-Mobile website, is the latest. It doesn't sound like you've done Step 2 in Reed's procedure. Or maybe you downloaded the current OS to your PC per Reed's procedure, but didn't install it on your PC. You have to do both for the subsequent steps to work. I don't have T-Mobile, so I don't know what the download file name will be, but look for it where you downloaded it. It's probably a zip file. Unzip it and install it.
    Last edited by Reed McLay; 11-08-08 at 12:56 PM.
    05-11-08 10:34 AM
  11. brothamoveson's Avatar
    Very helpful info thanks Reed.
    Last edited by Reed McLay; 11-08-08 at 12:52 PM.
    05-11-08 10:45 AM
  12. Reed McLay's Avatar
    it says Is this the latest and the greatest?
    No. According to the T-Mobile website, is the latest. ...

    It's probably a zip file. Unzip it and install it.
    Perfect, you get the benefit of an upgrade while we get your memory issues under control. Don't be concerned with the subversion, each one is tuned for the specific requirements of the Carrier. The core software is unchanged.

    Unzipping is a technique that is often used for packing software, but it is not used in BlackBerry device software. The file is an EXE, good to go!

    Step 2 is by far the most complex, I may not be through documenting it, and will incorporate feedback.

    Check your OS installation:

    Windows Vista :Start / Control Panel / Uninstall Programs
    Window XP: Start / Control Panel / Add or Remove Programs

    If all went well, you should see both BlackBerry Desktop and BlackBerry Device software.

    If they are both present, we are ready to proceed.

    If BlackBerry Series Wireless Handheld is missing, Step 2 still needs work.

    Last edited by Reed McLay; 11-08-08 at 12:56 PM.
    troubl3dman likes this.
    05-11-08 11:30 AM
  13. carmenpilar's Avatar
    These are the options on the T-Mobile site so which one will I select. The only one I see with the version that you have so nicely provided is the last one

    T-Mobile BlackBerry� Pearl 8120 Software Updates
    Handheld Software Installation Instructions
    Desktop Manager Software (v English with Media Manager
    Desktop Manager Software (v English without Media Manager
    Desktop Manager Software (v Multi-Language with Media Manager
    Desktop Manager Installation Instructions
    Instructions for Using Media Manager
    Handheld Software (v

    Thank you for all your help
    05-11-08 12:28 PM
  14. jeffh's Avatar
    Use the one you have highlighted Handheld software
    NOTE: Reed has revised his notes on Step 2. Be sure you reread them carefully.
    Last edited by Reed McLay; 11-08-08 at 12:57 PM. Reason: updated instructions
    05-11-08 12:35 PM
  15. carmenpilar's Avatar
    thanks so much I "m going to try it again. I hope this helps. It has been a learning experience, I always like a challenge and it has been a challenge for me.
    05-12-08 05:23 AM
  16. Reed McLay's Avatar
    Once you get all the software in place, the rest is quite simple.

    Please let me know if there is a particular place where you find it confusing. I want this to be simple and easy to use.
    05-12-08 10:37 AM
  17. carmenpilar's Avatar
    Thank you so much for your help. I tried it today and it work I think I got like 12mb now. I guess now that I understand I could always go back and manage some more. But I truly appreciate your help
    05-12-08 02:30 PM
  18. jeffh's Avatar
    I'm glad you got through it. That's still not a lot of margin, though. You'll probably want to do it again and be a little more aggressive in what you take out. But now that you know how, the next time will be much easier. And you don't have to go through the OS d/l and installation again, (until you want to upgrade your OS) so that makes it a lot easier as well.
    Last edited by JeffH; 05-17-08 at 12:20 PM. Reason: grammar
    05-12-08 03:06 PM
  19. Reed McLay's Avatar
    It is a good feeling, knowing you can deal with nearly any device software issue. Make you the master of the beast, Sit!Stay! Good BlackBerry
    05-12-08 03:23 PM
  20. John Clark's Avatar
    Credit to John Clark for the inspiration.
    Last edited by Reed McLay; 11-08-08 at 12:58 PM. Reason: revise quote ref
    05-12-08 03:41 PM
  21. Darkalo's Avatar
    This was very helpful to me as a new bb owner, especially with the visual aids. I had about 7 mb now I have 17. I dont have a memory card for my pictures and ringtones yet so when i get that it's bound to free up more space, and I can probably be a bit more stirn with the app loader next time i go around to remove stuff. Two thumbs up
    Last edited by Darkalo; 05-14-08 at 06:18 PM.
    05-14-08 06:15 PM
  22. Reed McLay's Avatar
    I am very pleased it was helpful, thank you for giving it a workout.
    05-15-08 10:07 AM
  23. shoeler's Avatar
    I just attempted an update of my BB 8120 and it earased everything and loads the software then when it was waiting for the device initialization and it errors out it fails to reconnect to JVM. Now I can't get the OS back up, anyone ever seen this or have any idea what to do?
    Last edited by shoeler; 05-17-08 at 10:58 AM.
    05-17-08 10:55 AM
  24. Reed McLay's Avatar
    I just attempted an update of my BB 8120 and it earased everything and loads the software then when it was waiting for the device initialization and it errors out it fails to reconnect to JVM. Now I can't get the OS back up, anyone ever seen this or have any idea what to do?
    Is there an error message or a number displayed? That would mean a failed build, possibly linked to the instructions.

    How far did you proceed with the memory cleaning?
    05-17-08 12:00 PM
  25. shoeler's Avatar
    No error message. I took off all the languages but english and left all the other stuff on. No when I run Desktop manager I get an error and I have to restart. I try to load the OS again and it fails the exact same way. UGG...
    05-17-08 12:07 PM
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